Update the existing KB article contains (below text) & the existing template which contains the standard text.-->In all the Knowledge Article (End user facing article) we have the below sentence mentioned."Find news and relevant links about IT servic...
Hi,I have 487 Services,Can I show this all services on Service Dashboard on SOW? because it only appear 96 Services. Could anyone know how to show all services?
Hi,I have UI policies which showmake mandetory fields based on other field selection. But in Submitted case all fields are showing and making mandetory. How to resolve this?
Hi All, Is it possible to send an email to an all group member in Flow Designer from Send Email action? Please suggest me. TIA PKG
Hello, I followed this (https://youtu.be/JOUBcINNF9g) tutorial to setup my Azure AD spoke. but whenever I try to push a user from ServiceNow to Azure Ad it gives me the following error: "Forbidden Request. Please Check Oauth Token and scope permissi...
Hi, I'll be doing a clone from prod to dev in a few days, and wanted to test the functionality. So today, I cloned our dev on one of our demo instances, and explicitly checked the "Preserve users and related tables"-Box on the clone profile. I didn't...
Most users are not able to log an incident (something broken) with what they need (general service request). In our older tool, we had simplified this by presenting our users with one record, and had the ability to switch it to indicate an incident ...
Hi All, i hope everyone is ok. Quick an easy question. I would like to release licenses in now platform because people left the company. I know that the best way of doing it is removing the itil role from the person. Since the role is assigned to a g...
Can we trigger an impersonation start event when a particular group user is impersonated?
Hi everyone, I was trying to save a documentation as PDF without realizing the file size.After more than 3 hours, it is still running with msg below: Q: How do you cancel this operation of saving PDF? Thank you very much in advance of your hel...
I would like to use Record producer to create a release within Digital product release. I have successfully been able to create a release but I cannot get the release task to be fully configured with phase tasks and tasks within those phases. I am us...
Requirement:I want to ensure that only records where region contains 'us' and class 'xyz' trying to block non-us region data from being inserted into CMDB table. What U have tried-1.RTE Entity Operation I have created type multiple input script.2.RTE...
I'm attempting to access the decrypted value of a masked variable in a flow designer flow. The "getDecryptedValue()" method returns an empty string and using the decrypt method of a GlideDecrypter returns the ciphertext. The flow itself is running in...
From Portal widget, I have file upload option and button to upload the file. Upon click of this button, it must create record in attachment table and attach the file to this new record. What is wrong in below code ? Unable to upload file to attachmen...
i have tried using dom manipulation in client script and other methods too, but still couldn't do it
