Hello Team, How can I check if a Date/Time field is equal to the current date&time in Flow Designer? I’m working with Workflow Studio (Flows) and need to compare a Date/Time field with the current date&time. I want to execute actions based on whether...
Where can I find the sample training incident data (10K+) for Predictive Intelligence?
Hey community, Is it possible to create a custom role that has the same privileges as the Admin role but restricts the ability to delete data from any tables?If I create a custom role that includes the Admin role, it inherits full admin privileges. A...
Hello,When creating a new KB article, we can enter meta(s) at the end of the article.However I cannot find "what separator to use between them"?Is it a space, a comma, a semi-colon, a new line...? Thanks
Hello Team, I have a requirement where users should be able to provide feedback directly from an email notification. The email should contain links (such as emojis) that, when clicked, immediately submit a response to the associated feedback survey.I...
Is there a method by which we can validate a JWT from a third-party Identity Provider that is passed as the OAuth Bearer token on an inbound API call? This is not an OIDC provider, they just use JWT instead of a standard OAuth 2 access token for sec...
Hi, How to activate the discovery plugin in PDI. I tried in plugins page but I didn't find the discovery plugin over there. Please suggest this. Thank You! Regards, Ganesh
Hi,I can see the option in the layout configuration for the article form for newly created Template but even thought it is added the field is not visible, but in standard template for the article form it is visible in the Article form. newly created ...
When I click to open a client script I get this (i.e. the client script doesn't actually appear). I have confirmed that the client script is still there in sys_ux_client_script. It looks like this when I try to open it in UIB:Then, I want to add inpu...
I need to display article templates list to user before going to article creation but i am not getting option to configure article template. I want to enable How To, KCS Article, FAQ and so on..
Hi, I have created a flow using the Workflow Studio, which looks at the most recent discovery date to check if a device has been seen in the last 90 days.I can change the discovery date manually on the device for testing purposes and sometimes the tr...
i would like to change assignment group in bulk for a custom table when the user selects the record from the list view and selects the option from action on selected records dropdown. when the click that an option to change the assignment group in bu...
Hello,I have a TRANSOFRM data resource where 2 fields are binded to 2 Client state parameters. My problem is that when one client state parameter is updated it will directly trigger the data resource but I need both values of the client state paramet...
When a new Incident is created with Priority P1, the system should check whether there is already an active P1 Incident associated with the same Configuration Item (CI). If such an Incident exists, the new Incident’s priority should be downgraded to ...
Hi All,I have a requirement to add below steps in Emergency Change:1. When User submit the Emergency Change it will first go to Peer approval and state change to access2. After peer approval state change to Authorize and it will ask for two approval ...
