hashed user id visibility post utah

VL10
Tera Expert

I thought the "Hashed User ID" column was available OOTB from Utah onwards but I do not see it in my sys_user table in our production instance.   My PDI has it though.   Do we have to enable something to see it?

7 REPLIES 7

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @VL10 

Greetings!

Hashed User ID" column was available OOTB from Sandiego onwards.

It will be available on user analytics.

refer the below thread and articles:

https://www.servicenow.com/community/mobile-apps-platform-forum/now-mobile-user-experience-analytics...

https://www.servicenow.com/community/platform-analytics-forum/what-is-user-id-user-index-and-hashed-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1112295

Please hit the thumb and Mark as correct based on Impact!!

 

Kind Regards,

Ravi Chandra

VL10
Tera Expert

Thank you Ravi for your helpful note. Do you know how do we get this column in our Utah instance that was upgraded from Sandiego but does not show the column on our user table?

Phil A
Tera Contributor

it looks like hashed_user_id on sys_user in my OOTB Vancouver is now restricted by 3 ACLs e.g. sys_user.hashed_user_id and the role required is 'maint'Screenshot 2023-10-13 at 18.20.58.png

narayansaha
Tera Contributor

Hello folks, 
Hope you all are doing good. I do have a similar kind of use case where we need to hide a custom string field from the sys_user table from all the users, except for a specific group members.
I have tried implementing same kind of ACLs for that field with "admin overrides" unchecked but still when I impersonate with any admin users, not part of that specific group, I could see the fields.

Please help me how could I achieve this, or in case if I am missing anything.
I have attached the below screenshots for your reference.

Regards,
Narayan Saha