Now Mobile - User Experience Analytics - Capture More User Data

WorkingHands
Tera Expert

When users are browsing using the Now Mobile app, I would like to capture a particular field on the user record (to enable me to identify user type).  Does such functionality exist within the User Experience Analytics Dashboard?  All I see there is the Hashed User ID but no way of linking the back to the user.

I believe SNAnalytics API makes this possible via code using setUserProperty but I don't know how that ties into Now Mobile.

find_real_file.png

find_real_file.png

Also I'd imagine the data from these Analytic's dashboards are stored in a table somewhere, does anyone know where that data lives?

1 ACCEPTED SOLUTION

Ivan Betev
Mega Sage
Mega Sage

Hi WorkingHands,

I also wanted to track it back to the users a year ago or something, but HI explained me that the whole point of the User Experience Analytics is to work with anonymized data.

Regards, Ivan

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1 REPLY 1

Ivan Betev
Mega Sage
Mega Sage

Hi WorkingHands,

I also wanted to track it back to the users a year ago or something, but HI explained me that the whole point of the User Experience Analytics is to work with anonymized data.

Regards, Ivan