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03-23-2026 09:32 PM
Hi all,
How can I add a help text for a questionnaire through survey designer if I want the help text hidden unless user wants to view it.
Solved! Go to Solution.
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03-30-2026 02:32 AM
You can't. You can add the help text, but it will always be visible.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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03-23-2026 10:12 PM
Hi @AednaR
You can add Tooltip for that question as refered in following article/post:.
Refer: https://www.servicenow.com/community/developer-forum/tooltip-for-survey-question/m-p/2231946
https://help.surveymonkey.com/en/surveymonkey/create/survey-tooltips/
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03-30-2026 02:27 AM
Thank you ,
But this article refers to the tooltip being visible in the formatting toolbar which I looked into before but couldn't find in the survey designer.
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03-30-2026 02:32 AM
You can't. You can add the help text, but it will always be visible.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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03-30-2026 03:05 AM
@Mark Manders already answered your question.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
