Hide attachment on an incident record producer

[sami_siddiqui]

Hi,

I am trying to hide the attachment icon on header with below code in Eureka   in an on load client script but it is not hiding the icon.

var attachment_header = document.getElementById('header_attachment_list');

attachment_header.style.display='none';

Any help or advise will be highly appreciated.

Sami.

[nthumma]

by default manipulating DOM objects is restricted for scoped applications.

[Ak Islam]

Hi Verda,

you can try this to hide the attachment clip

document.getElementById('header_add_attachment').style.display = 'none';

[Ak Islam]

you can try this as well

g_form.disableAttachments();

[verdakosnett]

After long discussions with ServiceNow, here is what needs to be done to hide attachments (beyond disabling) in scoped apps:

1. Go to Access Control (ACL)

2. Go to sys_attachment

3. Operation read

4. Add the following at the top:

5. Add the testingACL function at the button and write your acl rules there.

if(current.table_name == 'your tablesname here"){

      var gr = new GlideRecord('your tablesname here');

      gr.get(current.table_sys_id);      

      gs.log('condition met');

      answer = testingACL(gr);

}

else

answer = getAttachmentReadAnswer();

  function getAttachmentReadAnswer() {

  if (current.table_name.nil())

  return true;

  // If the attachment is from live feed,

  // grant it the read access

  if (current.table_name.indexOf("live_profile") > -1)

  return true;

  // Remove Prefix

  var tableName = current.table_name;

  var invisible_prefix = "ZZ_YY";

  if (tableName.startsWith("ZZ_YY"))

  tableName = tableName.substring(5);

  var parentRecord = new GlideRecord(tableName);

  parentRecord.setWorkflow(false);

  if (!parentRecord.get(current.table_sys_id)) {

  if (current.sys_created_by.equals(gs.getUserName()))

  return true;

  return false;

  }

  return parentRecord.canRead();

  }

function testingACL(gr){

  //add your rules here.....

}}}

[Ak Islam]

you can try this as well

g_form.disableAttachments();