Resolved! Knowledge Article version
If i am making a cosmetic changes in article then its creating new version of it which i dont want to do. is it possible that for cosmetic changes system should not create new version.
Forum Posts
Resolved! Whenever I add a component it is invisible
Why is it that whenever I add a component on the UI builder it appears invisible? As you can see in the photo I have a heading and I also added an input but everytime I add one it doesn't show. Any help?
Resolved! Article not asking reason for marking not helful
Article is marked as not helpful, but system is not asking to provide reason.
How to set only the future dates to variable
Hi, I have a field called "Expected order delivery date" , it means this date field should be made to select only today's and future days, its should be restricted to select the Past dates. How can i change this only for one catalog item variable to ...
How to get break-up of license count for 2024 and 2025 in ServiceNow?
How to get break-up of license count for 2024 and 2025 in ServiceNow?
Key contacts page in Vendor Workspace
Within the vendor management workspace I am trying to create a key contacts tab which has been done as shown in the photo and within that for each vendor it shows the key contacts for each. I am new to the UI builder so I am not sure how to do this a...
How to auto populate Assign to field based on assignment group
I have a requirement to auto populate the Assign to field based on Assignment group on HR Case form.Assignment group i can change based on clients requirements but the problem is Assign to field.How to do so?
workflow Approval by Line Manager- assign to eXXsight team as per location
Hello, I m working on a catlog item. I need to create workflow client requirement is like Workflow:1-6 Approval by Line Manager- assign to eXXsight team as per locationfor 1-6 field it should be approve by line manager and assign to that particular t...
Resolved! How to trigger an approval from record producer variable
I've developed an HR Service along with a record producer. My client's requirement is to initiate an approval process once a case is submitted for the HR Service. The approval should be directed to the user specified in the reference field on the rec...
In attestation designer, HTML tags and characters are also displayed to users along the text
While completing the attestation self-assessment or previewing attestation in attestation designer, HTML tags and characters are also displayed to users along the text in Attestation Assessment page.For example, if we type a text hello testing for a ...
How can I include a record that is in the global scope in my scoped application?
Hello, Most of my application is ready in the application scope, but I have identified that a Script Include and a UI Action are in the global scope. How do I ensure that these two records are installed along with my application in another instance? ...
Audit Trail of renewed contracts in Vendor Workspace
If I set a contract to renew automatically does it keep an audit trail anywhere of the previous contracts before renewal?
user access issue in dev instance
created a new user in all 3 instances, and added all appropriate roles to it but the user is not able to access dev instances remaining can able to access why?
Resolved! How to add default filter condition as "Requested" in My approvals
Hi Community, I have encountered with a task, while navigating to "my approvals", the default filter showing all type of Approval states like No longer required, requested, Rejected etc.., but i want to get the default filter as "Requested" for all t...
Resolved! Adding user to VTB in a flow
I am trying to add members to a VTB through a flow. This is how it is done: In the flow execution I can see that the user is getting added: However I cannot see that in VTB: Not sure what I am doing wrong. Any suggestions how to fix this?
