hide/remove the suggestion icon on the short_description field

[patricklatella]

Hi all,

I've seen several threads regarding this but none that pertain exactly to what I need.   So here's my contribution:

I have a short_description field on a custom table extended from task.   I want to hide or remove the suggestion icon to the right of the field.   What's the best way to do this?   In my screen shot the variable is called Summary, I did that through a dictionary override.   I've been trying to do a dictionary override of the attributes but can't find the right script to do it.

suggestion=false   (?)   something like that?     thanks!

[sachin_namjoshi]

Hi Patrick,

did you changed scope on your instance before modifying and testing code?

Regards,

Sachin

[patricklatella]

I didn't.   To clarify this is for the short_description field on a table extended from task in a scoped application.   I have a group of employees who will be managing these tickets and they have a specific role granting them access to the application.   When I impersonate one of the members of this group I still see the icon.

[rahulraj06]

Hi,

I am facing the same issue. Tried all the options provided in this thread but haven't been able to hide the short description suggestion icon. As far as i could see, when i am trying to get the element using the Id it says "Cannot read property 'getElementById' of null".

But the Id value i am using is the correct one, however still facing this issue.

Any help would be appreciated.

Thanks

[Jim Coyne]

This post may help you out - "Suggestion" Tool.

[rahulraj06 · Accepted solution]

Found a solution to this,

https://community.servicenow.com/community?id=community_question&sys_id=b37200d6db80a3408e7c2926ca961984