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Highlight mandatory field (in Agent Workspace)

Not applicable

Hi Experts,
I want to change the background color of the mandatory fields in Agent Workspace.
In the Backend this is no problem (Client Script/onload script / gel...), but how can I accomplish that in Agent Workspace?

Thank you in advance,
Simon

1 ACCEPTED SOLUTION

Hi,

you can try to use field decorator for agent workspace for fields

Set up custom actions on record fields in Workspace

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron

Hi,

Is it not showing as mandatory with red asterisk?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Not applicable

Yes, but they want to highlight it even more xD...

Thank you

Hi,

you can try to use field decorator for agent workspace for fields

Set up custom actions on record fields in Workspace

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader