How can I change logo for CSM Configurable Workspace
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05-11-2021 06:55 PM
Hi, I could not able to find a way to change the logo for CSM Configurable Workspace. I am using the Base Agent workspace theme. Please see the below picture for the logo that I want to change. The logo works on the Basic Agent workspace but not in CSM Configurable Workspace.
I tried to create an Asset property under the Base agent workspace theme but its not working. Any help will be appreciated. Thanks
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07-22-2021 07:01 PM
Hi Amanda,
These instructions say to select the "Hero Banner's" Row container. I cannot find this in the CSM/FSM Configurable Workspace within the UI Builder. Could you explain where it is? Thanks
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08-01-2021 08:28 PM
I solved this myself. Here is a link to the KB that explains how to do it. Critically the asset properties is {"position": "header_logo"}
In the OOTB theme logo it is {"position": "header"}
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0964327
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05-12-2021 09:22 AM
You can replace the ServiceNow logo with your company's logo and use your company's colors to brand the look of your workspace