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Knowledge Portal - Nested Subcategories

The plugin Knowledge Management - Service Portal allows for multiple knowledge bases. On the search result page the Knowledge Field Facet lists all categories in a flat view. Is it possible to have subcategories shown in a tree/nested view? There are...

jbor by Giga Contributor
  • 2608 Views
  • 8 replies
  • 5 helpfuls

Resolved! HasRole Condition in flow?

Hello, is there any easy way to have an "user.hasRole("myRole") condition within the flow designer? I cannot find anything to check for user roles   best regards

Marvin16 by Tera Contributor
  • 1913 Views
  • 7 replies
  • 1 helpfuls

Resolved! How to open URL inside service portal page.

Hello, In icon link I am using "Link type" as URL and putting my URL in the URL field. But the issue is this is not opening url inside service portal. I want the url to open inside service portal. How can I achieve this.   For an example, if in URL i...

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kumarkamlesh by Mega Contributor
  • 2967 Views
  • 2 replies
  • 0 helpfuls

Resolved! Two fields should have unique combination

There are two columns A and B in target table and when importing the data from source the values in the A and B should not repeat(should not be duplicate) im writing below code but it is not working var bil = source.u_xyz; var rec =source.u_jkc; var...

Mr_Avinash by Kilo Expert
  • 1217 Views
  • 3 replies
  • 0 helpfuls

Resolved! JavaScript Function Library

Hello all, I have some standard JavaScript functions that i want to bundle them into a single repository/file instead of using them in the respective client scrips. Question is, Is there a place/location where i can store all the standard JS function...

T Pappu by Kilo Contributor
  • 1839 Views
  • 8 replies
  • 0 helpfuls

Test Automation / Load Testing

I have a User Story "User should be able to work normally even if there are concurrent sessions running by  the tool  (15 – 20 users running the same test)"   How to do Load Testing in servicenow using ATF for this kind of User Story.

Abhishek8 by Tera Contributor
  • 2075 Views
  • 5 replies
  • 0 helpfuls