How can I tell to what a user has unsubscribed

johnfeist
Mega Sage
Mega Sage

I have a user who does not get included in the email distribution for Incident Updated for ITIL.  I created a similar notification for testing and he gets included in that.  From this I figure it can't be any of his global settings.  What I suspect is that at some point he clicked on the Unsubscribe link.  That leads me to ask:

Does unsubscribe apply to the notification or the thread?  If it applies to the notification, where can I find the data on who has unsubscribed from what?

TIA for any ideas.

:{)

Hope that helps.

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1 ACCEPTED SOLUTION

sethivarun
Kilo Guru

cmn_notif_message.list table would let you know who has what preferences setup

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3 REPLIES 3

sethivarun
Kilo Guru

cmn_notif_message.list table would let you know who has what preferences setup

Thanks sethivarun

:{)

Hope that helps.

:{)

Helpful and Correct tags are appreciated and help others to find information faster

you're welcome