Resolved! How do you delete all favorites?
Somehow all of my favorites have been ungrouped are listed individually. Is there a way to delete them all because clicking the minus sign on each will take a few days.
Forum Posts
Resolved! Catalog Item Automatically Getting Approved
I created a flow in Flow Designer for a catalog item to go through an approval process. Every time the request is submitted through the Catalog item, it still showing automatic approval even though the flow is set to my flow that was created in Flow ...
Homepage and Dashboard option in not visible in General Setting (gearbox) in San Diego release?
In the SanDiego instances update am able to see the Homepage and Dashboard option in the General Setting (gearbox) for your reference, please look into the picture of How can I make it visible in(the Sandiego release). This instance is in the Quebec ...
Fix MID server issue
Hello community,Can anyone help me to fix the MID server issue ? MID server is failed to upgrade during the security patches and logs are as follows INFO | jvm 1 | 2022/04/16 15:59:26.331 | Apr 16, 2022 3:59:26 PM com.snc.dist.mid_upgrade.Upgrad...
Resolved! Record producer is not submitting
Hi All,I made a custom widget on a variable in record producer.Through that widget I am querying and inserting data into multi-row.It is working fine but when I am submitting record producer it is showing this message "Something went wrong and your r...
user gets log out successful message when logging into portal
We have 8 users who when they try to access the portal get the message that they have been successfully logged out. tried clearing the cache and typing in the url - but to no avail. Anybody else had this problem?
User Preference table clean-up to prevent system performance degradation
We recently had some very poor performance with our sub-production instances. So we opened a case with support and they found that we had over 77k User Preferences with my account having over 3.5k. Once I deleted all of my User Preferences (in the su...
SMS notification-India
Hi, I want to send notifications whenever a P1 incident is created to the support group to which the incident has been assigned. We are able to send the notification to the US number but not able to send it when we are trying to send it to India numb...
Slack Spoke for SNOW IntegrationHub
We are working on configuring the Slack Spoke in our SNOW instance and are encountering various issues. To try and work thru these issues I want to do same in my PDI - install the Slack Spoke, configure it, test it, etc. However, Slack Spoke is not...
Resolved! Survey Conditions vs Trigger Conditions
Hi guys, I'm wondering what's the difference between Survey Conditions and Trigger Conditions in Servicenow. I had always used trigger conditions to send surveys automatically, I didn't even know there was another table called survey_conditions and t...
Is there a workaround for using GlideSysAttachment().getContent() for file size is bigger than 5MB ?
According to the Docs, GlideSysAttachment().getContent() is limited to read 5MB.Is there are workaround for files that is bigger than 5MB ?GlideSysAttachment | ServiceNow Developers
Resolved! Flow Designer If statement not evaluating Strings properly
I am attempting to use a very simple IF statement condition on a subject of an email to look for a word in the subject. I have tried using the contains operator on the entire subject and that wasn't working. (see print screens)I then tried trimming ...
Resolved! How to get sys_id of Script in code.
Hello, ServiceNow Gurus, Say I have a Business Rule, and that Business Rule calls into a Script Include, and that Script Include writes a message to the System Log... Is it possible for the script include to figure out, at runtime, its own sys_id? A...
Resolved! Creating a knowledge article template using the HTML TinyMCE v4 editor
Instance: Jakarta instance - HR non-scoped application There are many benefits to combining knowledge with case management. However, a major deterrent of using the ServiceNow knowledge base solution is the limited ability to format your article if yo...
How can we enforce mandatory fields on certification elements in data certification?
Is there anyway we can enforce mandatory fields or restrict certifying empty certification elements during data certification from certification task.
