Hi, I have developed a Virtual Agent(Chat Bot) according to my business and deployed in Service Portal. Now my customers are asking to deploy it in the other applications which is owned by my company. How would i achieve this. How can make my Chat Bo...
For audit purposes, we have a need for documentation we can point to that explains why these ServiceNow accounts access our instances: usagestat.sync@sncinstance.scanner@sncsystem@sncHas anyone been able to get this from ServiceNow before, or can poi...
I have a question on how to display a variable's label instead of its value on catalog task?Here's what I see on the catalog task, it's showing support group's value, instead of its label name or display name: Here's what I put on the flow to have ...
Why doesn't every outbound email have a watermark.I have noticed that not every outbound email generates a watermark record. I have looked for a BR that creates the Watermark records but couldn't find one.I thought that since the purpose of the Water...
Has anyone determined a method of sorting Knowledge Base articles? It appears the articles are automatically sorted by published date. Is there a way to arrange the articles alphabetically or even a custom order?Stephen Pridmore
Homepages were deprecated and now the Self Service > catalog, Service Catalog > Catalogs, Catalogare empty for non admin users.
Hi ,I am trying to set form view based on the value in form using onload client script.I have tired with switch view method , but the page is loading continuously . please help over here Thanks & Regards,kalyani
I am in need of assistance with two items related to the TinyMCE editor as part of an effort to keep Knowledge Article authors from having to edit the source HTML, as well a having found the Updates to the TinyMCE 5 HTML editor product doc that says,...
Hi All, Has anyone found a way to call a flow designer by checking a user's role? Or run a flow if a user has a specified role? Basically i have created a flow in flow designer to auto assign tickets from the first email reply from the support agen...
I have added cancelled condition in the Approval group activity and I have cancelled the approval through the scheduled job but the approval takes approve and the next activity is run. so i need to script for cancelling the Approval group activity.I ...
Hi All,I created a field within a certain table having an integer data type. I tested the value and it automatically provides a comma after every 3 decimal places.Question: How do I disable this? We don't want the comma. I tried looking at the wiki (...
Hi, one of my team is trying to open our Service now Instance through the I-Frames and getting below error. can someone please suggest steps to fix this issue. thanks... i got a suggestion as below to tweak the Web security file but i dont find it...
Hello All, I want to configure default language to Japanese when Login Page is been loaded, and I have try to use the following solution but it's not working in version Tokyo. (It's working in version Rome)https://support.servicenow.com/kb?id=kb_arti...
Hi Everyone, I have setup an interactive filter which affects a report displaying device's warranty expiration dates, however I want it to be able to filter this report by devices that expire in the Next 30, 60, and 90 days. I have the option for N...
Hello ServiceNow Community, we have a List UI action that prints a label with QR code on a Zebra printer for all selected CIs. As fas as i know, a List UI action runs for each selected row. So if i select 10 rows, the ui actions runs 10 times. I woul...
