I have been working on ServiceNow from more than 6 years now and have worked as Admin and Developer both. Now I am planning to move to Pre-Sales, however, not sure how to proceed and courses/certification and path which could help me understand and m...
Has anyone built Standard dashboard for System health check that would be useful for Service now Support team? Following Items would be interested if dashboards covers since Servicenow has all the below points in multiple places. We are able to imp...
I have a user with 34 approvals but on the header menu, it shows as 30. Once I click on the approvals, it opens a pop-up and has all 34 approvals displayed.
I want to send Scheduled Report excluding weekends? When we go to scheduled report and and set RUN field as periodically and send report daily, I want to exclude weekends. How can I achieve this?
Is there a way to publish multiple Knowledge in bulk in OOTB?Currently, we are only aware of the procedure to publish knowledge one by one from the form screen.
I need to create a flow utilizing our ihub integration to AD to allow a user to be added to multiple AD groups that are selected on a catalog item (list Collector) form. Has anyone achieved this? Have you had to create a sting from array to allow th...
Hi! Have a customer inmplementing ITSM as self-hosted due to rigorous security constraints for their data handling. Looking for more information on whether the customer can consider using the Now mobile app or not in this scenario. Has anyone got any...
SanDiegoでの新UI(Next Experience)でアプリケーションナビゲーターが表示されません。 本来は左上のnowのアイコンの右側に表示されるようですが、見当たりません。 ・アプリケーションナビゲーターを表示する方法 ・従来のUIに戻す方法 どちらかわかる方がいれば教えていただきたいです。
Hi Folks,I have a requirement to change the background image of Login.do page with the provided background.Adding the screenshot for the reference I need to replace the dark background with the custom once.Please let me if this is doable or not, if ...
Flow context related link is missing on RITM record and also assignment group on the RITM is not attaching from the flow. Not sure if this triggering flow or not. But I have attached flow on the catalog item and submitted the request via catalog item...
Added system property "glide.ui.export.limit" because the CSV export exceeds 10000 lines.We have seen that this has an impact on performance.Should I remove this property after the work?Or should I change the value (e.g. 10000)?
Hi, We have a domain Separated environment and looking at using Next Experience "Polaris" for our customers. Each company in the core_company table has a UI16 Banner set, and this sets the company logo in the Top left of the desktop/back...
To see and troubleshoot potential actors on a given record you can review ACLs, client scripts, business rules, and any flows/workflows that could be influencing the record's behavior. The ServiceNow documentation provides instructions on how to vie...
When I navigate to System Properties>AI Search, I receive a message 'requested resource not found'. Is there something that needs installed in order for the system properties to display?
Hello, I have activated the glide.ui16.emailStreamResponseActions system property to enable the email reply, reply all, and forward buttons to the activity stream. I am wondering if it is possible to move these buttons around in the box, for example,...
