How do I add text to a Request Short description Field via Lists?

[eddiemorales]

We are trying to have the short description field populated in list details with the respective service catalog request so users can have more visibility.

Thanks!

[amlanpal]

Hi eddiemorales,

Did you able check the solution which I have provided in my last response? If the provided solution helped you to achieve your requirement, please mark the answer Correct and close the thread.

[Sampath8]

Hi Eddie,

Place the below mentioned code in the default value of the catalog item variable and map the field to the short description field on the Request form.

Code: javascript:if (GlideTransaction.get().getRequest()) {var uri = gs.action.getGlideURI();var sys_id=uri.get('sysparm_id');if(!sys_id) sys_id = uri.get('sys_id');var gr = new GlideRecord('sc_cat_item');gr.get(sys_id);gr.name;}

Please refer the screenshot.

Regards,

Sampath.

[eddiemorales]

I am sorry for late response. Your post was extremely helpful! Thanks!