How do I determine which datacentre is passive vs active for my instance?

kezekiel
Giga Contributor

This is specific to details available on the HI Portal.

While I can see the IP info for both DC's, there is no longer anything indicating which is the current active DC.
In the past, Primary and Secondary were the terms and were visible.

With AHA's between the DC's, our ECM process requires the specifics when moving from one to the other

2 REPLIES 2

Filipe Cruz
Kilo Sage

Hi @kezekiel ,

 

Type in the filter navigator "stats.do". 
There, in the second line of the result, you'll see something like:

Connected to cluster node: xxxxxxxx.ams101.service-now.com:<company>116

From here, I can see that the main datacenter is located in amsterdam.

 

If I then go System Diagnostics > Diagnostics page, you'll see a list of all app nodes, primary and secondary. From there you can get information of the secondary/slave datacenter.

 

Hope this helps!!

If you consider my answer is helpful, please mark my answer as "Helpful".

 

Thanks!

kezekiel
Giga Contributor

Thank you Felipe, that gives me exactly what I need.