How do I get the user email from a list collector to appear on the RITM?

phaug
Tera Contributor

I have a catalog item that has a list collector populating the user list. From the service portal the requestor is able to see the users and the emails because I added the variable attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;email,ref_ac_columns_search=true,ref_ac_order_by=name

 

Is there a way I can have the emails appear on the RITM as well?

13 REPLIES 13

AshishKM
Kilo Patron
Kilo Patron

Hi @phaug ,

are you looking for separate list for email or you are trying to get email instead of user name value in list collector.

default, record is showing based selected "display value" column at table level. 

 

refer this post:

https://www.servicenow.com/community/itsm-forum/list-collector-to-show-email-address-along-with-name... 

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

I was hoping both the name and email would appear.

I was hoping to have both show up on the RITM, like they do on the catalog item.

Can you please share the screenshot of catalog item where this both is shown?

I think that will help me understand your ask better.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure