How do i migrate a new SLA schedule between environments ?
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05-14-2019 05:23 AM
Im trying to migrate an SLA schedule with a new schedule between environments.
When I try to migrate the Updates set with the SLA it errored on "Could not find a record in cmn_schedule for column schedule referenced in this update."
I've tried to export the new schedule ( and the schedule entries ) to xml but how do i import it to the target systems ? and will override the whole table's data with just my 1 schedule or will it just add my new schedule to the table ?
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05-14-2019 12:17 PM
You can export as XML and import into Prod. You can verify if the sysID already exists beforehand but you'll have to export 2 parts, Schedule, and Schedule entry. Then import those.