how do we deactivate a business service/ group/locations?
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‎03-08-2017 05:04 PM
Good Afternoon All,
We have a requirement to make business service, group and some of the locations to be made inactive. But there is no option for activating/deactivating these records, Is there any best practice way to deactivate the records instead of deleting them ??
Thanks

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‎03-08-2017 08:06 PM
Hi Bhavya,
you can deactivate the groups by marking unchecked "Active" field.
but for location and business service that is not possible.
but i have a workaround for them.
create a custom field <Hide> , it should be T/F field type. in "location" and "business service" table. .
in location field and business service field add a condition in reference qualifier .
"<hide> == false"
Thanks,
Harshvardhan
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‎03-19-2018 01:46 AM
Hi Harshvardhan,
I am having a similar issue as above, I have added the field and reference qualifier - but the Business Service is still showing?
Regards