Resolved! Chart Background
We recently upgraded to Vancouver and noticed that all the charts have a black background. How can we change it to white by default for all charts/reports? 
Forum Posts
Inbound API to download and upload large files
I have a requirement where I need to provide two endpoints: 1 - Endpoint that receives the sys_id of an attachment. Using this endpoint, the user will download the attachment.2 - Endpoint that receives sys_id and table name of target record and a fil...
disable guest access batch api
Is there any way to disable guest user access to /api/now/v1/batch? I can see a large number of guest user transactions identifying this API in the Transaction Log, and the "Batch API" documentation indicates that, "You can include any API available ...
Customizing My approvals in Mobile views
The pictures shows the mobile views for approvals.Clicking on show record in approval for gives information(short description, quantity) about the request.Is there anyway to make all the details like (short description, quantity)appear underneath o...
Dates
How can I run reports with dates and without the time stamp? For example, I am using closed by date and getting:06/09/2023 03:29:53 PMI would like this to report as 06/09/2023.
Resolved! How can I make gauges (sys_gauge) records of type list available on the dashboard?
The out of the box (OOTB) ITIL home page contains the My Work gauge. This is a gauge with a type of list. There are other list gauges as well in the sys_gauge table. However, when I go to add the gauge to a home page or dashboard, only Count and Ther...
Resolved! Closed By
I have a report created that is showing extra data. Specifically it is showing various types of tasks closed by (empty).I am trying to show various tasks closed by staff or in this case by and individual. Here I am also trying to remove the empty cl...
When incident is created in service now the Bug should be created in azure devops
Hi Team, I have requirement to generate workitem id in azue devops when incident is created in service now . I have set up the connection and created rest message and business rule for the same still it's not working . Can anyone please help on this...
Do we need any licenses for Integration HUB ETL?
Do we need any licenses for Integration HUB ETL?
Resolved! Get Request Sys Id in On Submit Catalog Client Script
Hey,is it possible to get the request id which a catalog item creates? I need the information in a catalog client script. I want to redirect within an on submit catalog client script and need the request sys id for the url Thanks!
external user access to ServiceNow
Could someone please help share the possible ways to enable external user (dealers, channel partners) access to ServiceNow. Creating guest AD account is one option, what are the other possible ways, okta/peoplesoft/ login via google, etc.?
Resolved! Create multiple customized list views on reference field for the same table
I have multiple reference fields on different tables that reference a table on the CMDB. I need the list popup view to display different fields based on which form its on because not all CI tables use the same fields. I created a different list layou...
Survey question header background color is broken after enabling Next Experience UI
Hello EveryoneWe initiated the surveys using ServiceNow Survey designer, we have set up the font and question header background color for surveys using the survey properties as mentioned in the document and this is how it lookswe have set the questio...
How to Copy fields from existing KB article Template, to use them in new article template
Hello everyone, Is there a way to copy fields from existing KB article template and use them while creating a new article template so that you don't have to manually create those fields again or if there is any workaround for such situation.
Resolved! Prevent clickable image in knowledge article
I have an image in a knowledge article that has a hyperlink attached to it. When I click on the image the image opens up and then the link takes me to the new page, How do I stop the image opening and just the url activating?
