How do we edit/override the default robots.txt file for connecting to a main search engine?

[itjudyhurst]

We'd like to enable searching from the Knowledge Base from our main webpage for our organization yet are unable to connect to the service-now sight.   Anyone have this issue and found a work around?   I'd appreciate any help or guidance.

Thanks

[sergiu_panaite]

Hi Judy,

In order to have access to a ServiceNow page publicly you need to make the page public:

Making a Page Public - ServiceNow Wiki

Otherwise any page you want to see requires authentication.

Regards,

Sergiu

[tony_barratt]

Hi Judy,

There is some guidance here which you may find helpful.

Google Custom Search Integration - ServiceNow Wiki

Best Regards

Tony