How do we select the standard change template from Flow designer?

switypatel
Giga Contributor

How do we select the standard change template from Flow designer? When I select action as Standard change request it says it will take the template associated to Catalog. Seems like its not working.

12 REPLIES 12

Hi @sachin.namjoshi ,

What would be the input and output variables? I am new to using flow designer

 

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@othomas @sachin.namjoshi I found I didn't need to use script (defeats the purpose of the no-code tool anyways).  My steps:

1. Make a copy of out-of-box action 'Create Standard Change Request', or create your own new.

2. In the 'Create Record Step', add field 'Standard Change Template version', and set to whatever your standard change is.

Publish it.  Then go back to your Flow, and add your new Action.

I may modify it later to pass the name of Template as an input.

Hi @blairf ,

I was able to add the step like you suggested, but when i try to test my flow, i get an internal service error 500. I have a pretty big flow with 20+ actions, did you encounter any errors?

Yes I've seen the internal error before.  I spent a few months building a long flow.  I found I needed to save and test after every action added.  Otherwise I would delete actions until I got back to a point where all was working.

At that time, I copied my flow.  Then modified the copy until I found the cause.

Ganesh52
Kilo Contributor

I tried this but for some reason, it doesn't populate the template contents in the change that it created through the script.