How do we select the standard change template from Flow designer?
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‎08-29-2019 09:35 PM
How do we select the standard change template from Flow designer? When I select action as Standard change request it says it will take the template associated to Catalog. Seems like its not working.
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‎11-19-2020 02:27 PM
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‎11-20-2020 06:10 AM
1. Make a copy of out-of-box action 'Create Standard Change Request', or create your own new.
2. In the 'Create Record Step', add field 'Standard Change Template version', and set to whatever your standard change is.
Publish it. Then go back to your Flow, and add your new Action.
I may modify it later to pass the name of Template as an input.
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‎11-20-2020 09:32 AM
Hi
I was able to add the step like you suggested, but when i try to test my flow, i get an internal service error 500. I have a pretty big flow with 20+ actions, did you encounter any errors?
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‎11-20-2020 10:15 AM
Yes I've seen the internal error before. I spent a few months building a long flow. I found I needed to save and test after every action added. Otherwise I would delete actions until I got back to a point where all was working.
At that time, I copied my flow. Then modified the copy until I found the cause.
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‎01-27-2022 09:34 AM
I tried this but for some reason, it doesn't populate the template contents in the change that it created through the script.