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Minimum system requirements to browse ServiceNow

Hi Team!  I'm aware that this might be a silly question because everything in SN is Cloud based, but, is there any official documentation on minimum and/or recommended system requirements to browse ServiceNow? The head of my department insists that h...

jtorres by Kilo Contributor
  • 3846 Views
  • 1 replies
  • 0 helpfuls

Prefix a Catalog Variable

Hello Experts, I have a requirement wherein i need to prefix a Variable value and also allow the requestor to fill the rest of the value for the same variable. For example, I have defined a variable to enter the Model Number of Windows desktop and th...

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somujit by Tera Contributor
  • 2191 Views
  • 6 replies
  • 0 helpfuls

How do you manage Segregation of duties (SOD) ?

Hi all, Looking to see if anyone had to deal with managing segregation of duties to meet auditors information security key controls. Found similar question was asked about a year ago. Refreshing just in case someone able to share their best practices...

yermakoff by Kilo Contributor
  • 3585 Views
  • 2 replies
  • 2 helpfuls

Wizard as a Catalog item or Order Guide

Hello,I have one question related to using wizard as a catalog item. I have form which I need to split into few smaller components but one of my requirements is that these components should not be visible for customers as a standalone catalog items. ...

gregszul by Kilo Contributor
  • 1248 Views
  • 4 replies
  • 0 helpfuls

Account management practices

I'm not sure if this would be the best place to post this but I thought I'd ask since it's somewhat related.We have an SSO setup between ServiceNow and Active Directory. My organization has recently implemented a policy of deleting user accounts ever...

KB15 by Giga Guru
  • 1650 Views
  • 3 replies
  • 1 helpfuls

Multi-Factor Authentication for Microsoft MFA.

HiI have a customer requirement to integrate ServiceNow with Microsoft Multi-Factor Authentication (Multi-Factor Authentication — Access Control | Microsoft Azure ) The Use Case would be that a user logs in with Username / Password or Single-Sign On ...

eroskilinc by Giga Contributor
  • 2642 Views
  • 3 replies
  • 5 helpfuls

Update custom activity in a workflow

Hi,I have a lot of custom PowerShell activities in my workflow. The problem is the activities in my workflow don't update to the new version when I update the custom activities themselves. Is there a way to replace an old version with the new one wit...

aaronliprime by Tera Contributor
  • 3583 Views
  • 7 replies
  • 2 helpfuls