ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Variable filter based on another Variable

I have a variable that is a reference field on assignment group called 'ref_bua_group'.   When a user selects the assignment group, I want the user variable called 'ref_bua_user' to only display users based upon on that assignment group select.   Doe...

lisac by Giga Contributor
  • 2959 Views
  • 3 replies
  • 3 helpfuls

Resolved! Validate MID Server via API?

Hi, I'm trying to automate as much as possible the deployment of MID servers to many branch environments. I have figured out how to get the MID server to deploy as a Windows service without requiring end user UI by preconfiguring the config files, bu...

Resolved! impersonator does not work for Non-Admin

We are on Jakarta Patch 5 and have user who are ITIL but not full on Admins.   For some reason they are not able to impersonate users.   When they click on impersonate they and try to search for someone it says not matches found.   Any ideas on why t...

Can't GlideQuery sys_attachment table?

I am not sure what's going on.  I have queried the attachment table in the past but for some reason my client script below doesn't work. My first alert does show the sys_id but the 2nd test alert doesn't show up at all. I have tracked this down to th...

e_wilber by Tera Guru
  • 983 Views
  • 4 replies
  • 0 helpfuls

Resolved! Remove (empty) in Assignee ID field

We updated to London recently, and since then we have the word (empty) listed on incident lists when there is not Assignee ID yet.  Is there any way to remove this and just have a blank field?  This is the only list field where it is happening.  Peop...

smithro by Tera Guru
  • 2276 Views
  • 4 replies
  • 7 helpfuls

Help integrating with Saba OAuth2

I'm trying to integrate our ServiceNow instance with our instance of Saba Cloud.  This would allow us to auto-enroll users in training classes as part of the provisioning process in our Service Catalog. Saba provides a REST API that uses OAuth2 for a...

jon9051 by Kilo Contributor
  • 1567 Views
  • 4 replies
  • 0 helpfuls

Resolved! Creating Service Catalog File Download Links

Using Helsinki, we are trying to figure out how we can add a Download Link to a Service Catalog Variable.I found this link here: Re: catalog item download a file from catalog item That seemed to work just fine from the Self Service Service Catalog, b...

jmiskey by Kilo Sage
  • 5881 Views
  • 2 replies
  • 3 helpfuls