How do you view Active Flows for a given Table?

Deb R
Tera Contributor

To see and troubleshoot potential actors on a given record you can review ACLs, client scripts, business rules, and any flows/workflows that could be influencing the record's behavior.  The ServiceNow documentation provides instructions on how to view activated Flows for a table.  However, the option does not appear in our instance.

Does anyone else see "Flow Designer Flows" in the Configure menu for Incident?  That option does not appear for us.  I wasn't sure if there was a setting somewhere we missed.

Thanks!

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi @Deb R 

It's accessible from list view. Not from a particular record.

Please try from the list view, right-click any column header, then look under Configure > Flow Designer Flows.

find_real_file.png

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View solution in original post

3 REPLIES 3

Sulabh Garg
Mega Sage
Mega Sage

Hi,

There is no extra setting, you just need to have the below role to be able to see this option.

Role required: flow_designer or admin.

If you have the above roles, you may check one additional thing, you can see if the "Flow designer" module under "Process Automation" application menu is visible under left navigation or not in your instance, That might be the reason you are not seeing that option.

As there may be chance you do not have the flow designer plugin installed in your instance.

Hope it helps!!

Please Mark Correct/helpful, if applicable, Thanks!! 
Regards
Sulabh Garg

Please Mark Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

Allen Andreas
Administrator
Administrator

Hi @Deb R 

It's accessible from list view. Not from a particular record.

Please try from the list view, right-click any column header, then look under Configure > Flow Designer Flows.

find_real_file.png

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

That was it!  Interesting that those menus are not the same.

Thanks for the quick response!

Deb