How remove the description field from the side-by-side translation form?

Harsha38
Tera Guru

4 weeks ago - last edited 3 weeks ago

Harsha38_1-1754987604187.png

 

I want to remove the 'Description' field from the side-by-side view in Knowledge Translation. After clicking the 'Translate' button, a form appears — I want to remove the 'Description' field from that form. Please help me with this.
@Alex Coope - SN

@Alex Coope - SN 

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Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

3 weeks ago

Hi @Harsha38,

This is not recommended to do because it would be a customization. The field is presenting because it is a translatable field type. It doesn't mean it needs to have a value it just means if it did have a value it would need to be translated.

Customizing this feature to "remove" the field from this view would introduce unnecessary technical debt and would flag in a healthscan as a customization which in the long term could cause problems as we introduce more features in the future.

My advice would be to leave it as it is,

Many thanks,
Kind regards

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Director of Globalization Deployment, Internationalization
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