How Service portal page URL suffix "/sp" automatically added, when I login with dev23144.service-now.com at last?

Rajan3
Mega Expert

If I login in my instance through "https://dev23144.service-now.com/" means it will go the instance home page, OK that's fine. Then I login with same URL instead of going to the instance home page, have to automatically go to service portal home page. The service portal need the suffix URL, It will be automatically added to my previous instance "https://dev23144.service-now.com/sp" URL at last. 

 

4 REPLIES 4

Mihir Mohanta
Kilo Sage

Check whether "Default" field in checked in your Service Portal form.

find_real_file.png

Default field was checked only

Rajan3
Mega Expert

Got Solution...

 

vasundhara3
Tera Contributor

Hi Rajan,

Can you please post the solution ,facing the same issue.