How servicenow show work notes in a record

[PAULO CESAR FIL]

Hello guys.

I would to know how servicenow show the comments in a record I mean what script or Business Rule load the comments or work notes when someone enter in the record ? Someone Know ?

[Allen Andreas · Accepted solution]

Hello,

If you're asking what shows the past comments in the activity log when you view a record, then that is via the journal entry table and history line tables.

[Mr_X]

Hi,

All comments are stored in sys_journal_field table(use sys_journal_field.filter in the filter navigator and filter element id with the sysid of the record you are searching).