How to add an url in email notifications?

anusha9918
Kilo Contributor

Hi,

Please suggest me how to add a URL in notifications.

9 REPLIES 9

Rohant Joshi2
Kilo Expert

What is that your trying exactly.


To add URL, you can use ${mail_script:setURLScript} and in the "setURLScript" script you can define your anchor tag <a></a>.


Deepa Srivastav
Kilo Sage

Use $ {URI} or $ {URI_REF} for that in the mail body. Also check my reply in the below thread.



how to set the link to a particular record by using email notifications?


Section 8:-


http://wiki.servicenow.com/index.php?title=Email_Notifications#gsc.tab=0



Mark Correct if it solved your issue or hit Like and Helpful if you find my response worthy.


Ankur Bawiskar
Tera Patron

Hi Anusha,



First of all there are 2 types of URL's which you can mention in email notifications


${URI} and ${URI_REF}


Explanation for both will be found in below URL



http://wiki.servicenow.com/index.php?title=Email_Notifications#Enabling_Links_to_ServiceNow_Records



Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.


Thanks


Ankur


Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Harsh Vardhan
Giga Patron

Hi Anusha,



Please refer the link below.


check the section 3



http://wiki.servicenow.com/?title=Scripting_for_Email_Notifications#gsc.tab=0  



Regards,


Harshvardhan