How to add custom condition property in a workflow

alexm3
Kilo Expert

Hello,

I'm working on a workflow and I need to add two custom condition properties in a workflow for a catalog task. Unfortunately I don't know how. I want it to look like the one below:

Capture.JPG

Right now I only have "Always". Screenshot below:

Capture2.JPG

What do I need to do to add those custom condition properties?

Any ideas would be much appreciated!

Thanks,


Alex

1 ACCEPTED SOLUTION

Brad Tilton
ServiceNow Employee
ServiceNow Employee

I think all you need to do it right click on the activity and choose Add Condition. The activity result in your task's case would be the state of the task.



Add new condition for a catalog task activity


View solution in original post

2 REPLIES 2

gemini17
Kilo Guru

Hey Alex:



Only after approval Task is crested, and task needs to be fulfilled.   That's why you see 'Always' transition.   If you would like, you can have two 'Set Values' transition, one setting to task completed, and one transitioning to to task 'closed skipped' and 'closed cancelled'.   In that case would you transition those also to End activity or


'Roll back'!



Hope this is helpful.


P.S.Mark it helpful and Correct if it works.



Kind regards


Danny


Brad Tilton
ServiceNow Employee
ServiceNow Employee

I think all you need to do it right click on the activity and choose Add Condition. The activity result in your task's case would be the state of the task.



Add new condition for a catalog task activity