How to add HTML Content to Invitation Notification?

[Maik Skoddow]

At a given notification of Type "Meeting Invitation" I want to add a HTML body. 

Normallythat can be done by adding the line X-ALT-DESC;FMTTYPE=text/html: to invitation content.

But how can I reference there the HTML Message of the Notification or the Template? Invoking a mail script doesn't seem to work!

[Indrajit]

hey maik,

refer below threads might help you

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/notification/task/t_E...

https://community.servicenow.com/community?id=community_question&sys_id=a9474f29db1cdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=8104c7e5dbd8dbc01dcaf3231f9619da

kindly mark Correct and Helpful if applicable.

Regards,

Indrajit.

[Maik Skoddow · Accepted solution]

In the meantime I could answer my own question:

1. I did not find any way to reference content of field "Message HTML"
2. Unknow variables come from a mapping defined at table sys_impex_map (see Map date fields to iCalendar variables).
3. The best way to insert (HTML) content into a icalendar row is to store it temporarily at current and reference it as usual, e.g. ${html_description}

[amyrobben]

Maik,

I'm running into a similar issue.

1. Do you have to create a sys_impex_map entry to be able to use HTML in the email body of the meeting invite?

2. I created an html field on the "current" record (from which the email sends) and i'm referencing it in the message text as such: X-ALT-DESC;FMTTYPE=text/html: ${aar_invite_message} but this is not working. 

Am I missing something (with sys_impex_map by chance?) or something else?

[Prakash Pareek]

Hi @amyrobben 
yes ... sys_impex_map is required ..... the field will be External name : "X-ALT-DESC" mapped with the database field : "aar_invite_message" selecting the type as "field".