How to add new and update stages in Request in Service portal. Customize stage tittle

Arun_Manoj
Mega Sage

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4 REPLIES 4

Arun_Manoj
Mega Sage

Above under RITM different customize stages. How to add that stages?

 

Brian Bouchard
Mega Sage

@Arun_Manoj - You might find the following helpful, if there is a Flow Designer flow behind the RITM:

ServiceNow Flow Designer Stages | How to add stages in Flow Designer for Service Catalog - YouTube

Arun_Manoj
Mega Sage

@Brian Bouchard , I'm using workflow for the Request.

 

Brian Bouchard
Mega Sage

In Workflow, you can go to the Workflow properties (after checking out the workflow) and click on the "stages" tab.  At the bottom of the list is an option to Insert a new row