Knowledge Ownership Groups - Non members of ownership groups and read access

[Mkcaruso]

I understand the concept of Ownership groups to knowledge articles.   Do non-members of ownership groups have read access to the articles even if they have read and contribute access to the knowledge base?

[Ivan Betev]

Hi @Mkcaruso ,

yes, they have.

More about: Ownership groups

Regards, Ivan

[Community Alums]

Hi @Mkcaruso ,

You can setup a user criteria for your Knowledge Articles and knowledge base.

Whatever you decide to use as your criteria for creating groups, if you create your different audiences, then you just choose the groups you want to have access in your Can Read field when setting up your article.

[Mkcaruso]

Thank you Sandeep.  I will research user the criteria option.

[chetanb]

Hello @Mkcaruso ,

Non-members of ownership groups have read access can potentially have read access to articles even if they have read and contribute access to the knowledge base but with certain conditions.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Regards,

CB