How to add users in a list collector as approvers in a flow

Neha79
ServiceNow Employee
ServiceNow Employee

Hi,

I have a list field in a table which stores the list of owners (references user table). Im looking for a way to add all the members in this list field as approvals for an RITM in the flow. I've looked at some community pages where the suggested solution was to look up records and ask for approval in a loop. This did not work for me as the ask for approval action is accepting only reference fields and look up record is returning record type. Any help here is greatly appreciated.

 

Thanks!

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi Neha,

Refer to this thread, which should help you:
https://community.servicenow.com/community?id=community_question&sys_id=b0eddd091bc049d01e579979b04b...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

View solution in original post

4 REPLIES 4

Community Alums
Not applicable

Hi Neha,

Refer to this thread, which should help you:
https://community.servicenow.com/community?id=community_question&sys_id=b0eddd091bc049d01e579979b04b...

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Hi,

It doesn't seem to be working for a table which extends sys_user table. However, i see its working with user table. So i will go ahead with the user table only. Thanks for the help!!

Community Alums
Not applicable

Awesome !!

I see that the linked answer to this question is no longer accessible. I would like to see the answer as I have this same question.