How to authenticate an inbound REST API call to a ServiceNow instance from a laptop when using AD based SSO?

Tom139
Kilo Contributor

Our instances are linked to Active Directory for SSO, and I need to make an inbound REST API call to ServiceNow from my laptop. Where normally basic auth with username and password would do it, that fails here because of the implied MFA going on. What do I need to do instead? Internally ticketing is taking forever to supply an answer. I have the accounts, I just need to know what to do! Is this an OAuth issue, or should I be using basic auth with a custom realm setting in the header? Any ideas for what works in Postman so I can try it out?

2 REPLIES 2

Rodrigo Erthal
Tera Contributor

Hello @Tom139 are you resolved this issue? I'm facing with the same question.

ashish32229
Tera Contributor

Is this resolved as I too have similar challenge.