Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to call Service Catalog from new tab in Service Operations Workspace?

Vadzim Surin1
Tera Expert

I know that new actions can be added by editing chrome_tab property.
I need to call Service Catalog screen.
Can I simply change route to link "/sp?id=sc_category" and how?


Maybe this way?
"label": {
    "translatable": true,
    "message": "Service Catalog"
    },            
"routeInfo": {
    "route": "/sp?id=sc_category"
    }


Or maybe that?
"label":{
    "translatable":true,
    "message":"Service Catalog"
    },
"type": "navigation",
 "position": 100,
 "primaryDisplay": "none",
 "value": {
    "type": "external",
    "opensWindow": "true",
    "value": {
        "href": "/sp?id=sc_category"
        }
    }

find_real_file.png

13 REPLIES 13

Thank you, this worked for me! 

Hello @Vadzim Surin1 ,

We are having a same issue. We have added New catalog request option but non-admin users are not able to view this option. If you have any idea for this them please let me kno.

Thank you!

Any solution found ? I got the same issue.

Please update

Thanks

 

Hello @Vadzim Surin1 , really nice solution. Do you know if it is possible to discover more parameters? e.g. to pass there sys_id of the catalog to open. Because I don't see any documentation describing that JSON object and also coudln't find the script to debug. Thanks a lot for help

I add this and it works but only for admins. When I impersonate an ITIL user it is not available. Any idea on why that would be?