how to call two script includes in reference qualifier field of service catalog variable

Mamta Waghmare
Tera Contributor

I have a script include written to get users of a particular country and another script include to get user of different country according to which user of country is logged in. I get a list of users of that particular country.

I have been successful in calling two script includes in a reference qualifier for normal incident variable caller_id

find_real_file.png

Now I want to call these two script include in service catalog variable "Request for " to get users according to the logged in user of that particular country.

find_real_file.png

I tried this but isn't working.

Kindly help me with this issue.

12 REPLIES 12

Pradeep Sharma
ServiceNow Employee

Abhinay Erra
Giga Sage

what does your script includes return? Sys_id's of the users? If yes use this


javascript: "sys_idIN"+script include1 goes here+script include2;


Hi Abhinay,



Can you explain to me this code.


javascript: "sys_idIN"+script include1 goes here+script include2;



I m a bit weak in coding


It means that it only retrieves those user records that match these sys_id's. Can you post your script include codes here. I will let you know what changes to make based on your code.