how to call two script includes in reference qualifier field of service catalog variable
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-25-2016 07:56 AM
I have a script include written to get users of a particular country and another script include to get user of different country according to which user of country is logged in. I get a list of users of that particular country.
I have been successful in calling two script includes in a reference qualifier for normal incident variable caller_id
Now I want to call these two script include in service catalog variable "Request for " to get users according to the logged in user of that particular country.
I tried this but isn't working.
Kindly help me with this issue.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-25-2016 08:01 AM
Hi Mamta,
Please refer section 2 here for more info.
http://wiki.servicenow.com/index.php?title=Reference_Qualifiers_for_Service_Catalog_Variables

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-25-2016 08:07 AM
what does your script includes return? Sys_id's of the users? If yes use this
javascript: "sys_idIN"+script include1 goes here+script include2;
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-25-2016 08:45 AM
Hi Abhinay,
Can you explain to me this code.
javascript: "sys_idIN"+script include1 goes here+script include2;
I m a bit weak in coding

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-25-2016 08:47 AM
It means that it only retrieves those user records that match these sys_id's. Can you post your script include codes here. I will let you know what changes to make based on your code.