How to COllect user data in Playbook

[servicenow lath]

I am working in Playbook (Process automation designer). i need to update Account field value from Playbook .

But  when i create  collect user date , for updating Account field where should i Keep account field?

[Community Alums]

HI @servicenow latha ,

As of today, you need to create a custom activity definition to consume data collected by the "Collect User Data" activity. This custom activity can either output the collected data explicitly so it can be consumed by subsequent activities or consume the data itself. Because a custom activity is required, it's usually easier to just forgo the "Collect User Data" activity and create a single custom activity that collects the data AND consumes it / exposes it. Most cases for "Collect User Data" revolve around collecting one-off data that doesn't need to be used somewhere else such as for logging what was done.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[servicenow lath]

can u show me with some screenshots?

[Community Alums]

You should try at your end first and share the screenshots here, then we will check where you are going wrong.

[servicenow lath]

Where do i need to add my Account field which should be selected in playbook?