How to convert Knowledge base reference field to flow instead of workflow

[JahnaviC]

My current Knowledge base Publish workflow and retire workflow are referring to workflows in workflow editor I want to change them to refer to "Flow". Is there a method that I can configure so that the fields refer to flow in flow designer?  or the change have to be made in workflow only ?

Thank you.

[Viraj Hudlikar · Accepted solution]

Hello @JahnaviC 

Unfortunately, the out-of-the-box fields for Publish and Retire workflows in the Knowledge Base configuration do not directly support Flow Designer flows. However, you can achieve this by creating a custom field or using a script to trigger the Flow Designer flows if you are very much clear with process and all elements you need to consider. I think better rely on existing configuration and in case if you need to change any step try to create a separate workflow as per requirement and refer to the Knowledge Base.

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Thanks & Regards
Viraj Hudlikar.

[Viraj Hudlikar]

Hello @JahnaviC 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

As per new feature you can accept multiple answers as correct.

Thanks & Regards,

Viraj Hudlikar.

[Ankur Bawiskar]

@JahnaviC 

OOB the Knowledge module uses workflows for publish and retire feature.

So you cannot use flow designer here.

I won't recommend touching that as you will have to understand the OOB workflows how they work and replicate that in flow designer.

If my response helped please mark it correct and close the thread so that it benefits future readers.