How to create a Icon on form header on platform page.

VIKAS MISHRA
Tera Contributor

‎02-13-2022 10:41 PM

I want to create a static icon on all the forms header  in platform pages of ServiceNow just like we can see the Attachment icon(paper clip) on all the tickets.

And whenever user will click on the icon it should redirect us to a another page (Basically we will give a URL and it will always redirect us to that url page).

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Ricky S Larsson
Tera Guru

‎02-14-2022 02:01 AM

Not a straight answer but some direction on where to look. The attachment icon is a based on a UI Macro which can be found here:

https://YOURINSTANCENAME.service-now.com/nav_to.do?uri=%2Fsys_ui_macro.do%3Fsys_id%3D2c43bf710a0a0b3...

To create a custom UI Macro for the header you would need some jelly scripting knowledge. I couldn't find any good examples on a more simple macro with just a URL redirect.

 

An alternative to this, that would be easier to implement, is to create a UI Action directing to another URL and then use one of the available icons provided by ServiceNow. See the following article:

Adding Icons to UI Action Buttons in ServiceNow