Hi everyone,We have been having some issues with trying to filter our search results based on a custom field with a drop down that we call "Audience" which contains "Internal to Group" (we have another field called "Knowledge Group" which is essentia...
I am trying to restrict the Ui action button only to certain groupsgs.getUser().isMemberOf('group1'&&'group2') this doesn't work
Hi,I want to add a confirmation pop-up after clicking on the below Submit button in catalog item page. Please let me know how can I achieve it?Thanks,Vimal
Is there a way to get the current catalog item's category using catalog client script?. Thanks in advance.
Hello All,How the IT Help Desk Ticket automation works in Servicenow?Is there any workflow diagram?
I wanted to know if you can set the max row count for a Knowledge Base list to 100? I know you can set it as a personalize per person but that makes all the list to max 100. Thanks
I tried to enable a Plugin in my Dev environment while having an update set open.It didn't record any changes.Is a plugin something that I can just turn on in live without using Update sets at all? Or did I miss something?Thanks!
Hi Community,I am struggling to get an approval email to include the options for the catalog request items.I found: http://wiki.servicenow.com/?title=Scripting_for_Email_Notifications#Summary_of_Requested_Items <mail_script> template.print("Summary o...
Hello,Do we have a concept of datasets in ServiceNow CMDB like BMC Atrium CMDB? I wanted to bring in some CIs but do not want them to be merged to the production system until I check and confirm the CIs are valid and correct.How you guys are managing...
Hi all,I'm curious if anyone has ventured into using Knowledge to somehow house a glossary of terms. If so, it would be helpful to hear about how you've structured things -- whether you're, say, committing all terms to a single knowledge article vs. ...
Hello all, I'm in the process of customizing my company's self service portal and am having trouble understanding how to layer a portal menu over an image. Under the header is an image I created as a dynamic block. -- And here is the lower section ...
Hi,I have an input hidden field <input type="hidden" id="mytext" value="dummy" />I want to fetch the value into jelly tag.I tried this :<g:evaluate var="jvar_notes_text" expression ="RP.getWindowProperties().get('mytext')" />Then i printed the vari...
Hi guys,I am trying to export large amounts of data (> 500,000 rows) from service now, in particular, the metric_instance_list table as csv's. This data is to be pulled by a daily cron-job to populate another application which is reporting on these m...
Hello all,I am looking for direction on how to create a simple page where a user either enters in an asset tag number or scans one of our asset barcodes and clicks a button (presumably called Search) and based upon the asset tag # they are redirected...
HI,I wanted to know where the xml file defined in template attribute of jelly tag<g:insert>example: <g:insert template="get_target_form_function.xml" />In this get_target_form_function.xml this file must be defined to excess that in <g:insert>
