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How to define a dynamic filter for the EDIT button on the related list?

Community Alums
Not applicable

Hi experts,

  I have a requirement to limit the related incidents selection list to those incidents that have a field value the same as one field value of the problem record when user clicks the incident related list EDIT button on the problem record. The field is not a reference field, it is a type of choice. Is there a way to implement it? Currently, although you can use the condition builder to define a default filter, but could not be based on the problem record field value.

Any suggestion would be appreciated very much!

 

Jerry

 

 

 

 

1 ACCEPTED SOLUTION

Mandeep Karan
Tera Guru

Follow this URL

https://community.servicenow.com/community?id=community_question&sys_id=e5584ae7dbb10c9014d6fb2439961981&isInboxReq=true&anchor=answer_67ec91e0db060cd0feb1a851ca9619c0&points=

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3 REPLIES 3

Mandeep Karan
Tera Guru

Follow this URL

https://community.servicenow.com/community?id=community_question&sys_id=e5584ae7dbb10c9014d6fb2439961981&isInboxReq=true&anchor=answer_67ec91e0db060cd0feb1a851ca9619c0&points=

Hi,

Is that got resolved?

Regards,

Mandeep

Community Alums
Not applicable

Hi mandeepkaran,

Happy New Year!

Yes, the link helps and I hope that Service now can mike it an enhancement for it.

 

Thanks lot for point me to the link!!

 

Jerry