Resolved! ServiceNow Health scan vs Instance scan?
1. Whats the difference between ServiceNow Health scan vs Instance scan? 2. How to activate each of the above 3. Any cost associated with above two?
Forum Posts
Validate input field value in catalog form
Need to validate input field [single line text] in form against table data. If the table data matches need to show an alert to the end user before submitting the form. Thanks, Ragavi
Resolved! NLU for a specific word triggering the wrong intent
We have a Software topic that specifically provides help for installing software. My colleague setup @software as a list with alternate values of key software we provide installation help for. This has been fine for a couple of months, but now we hav...
Resolved! How do you access flow stages in a condition for a report?
I have recently moved a workflow to flow designer, in the workflow I had specific stages set and in the new flow the request was to change the wording of the stages a bit. I set the stages up as requested and they are working as intended but now they...
Plugin in Production is greyed out and mismatched version from sub-prod instances
Plugin in Production is greyed out and mismatched version from sub-prod instances. Please help. example: PROD SUB-PROD
Resolved! ACL denied without evaluation - User can't see emails on Universal Request
Hi, We're currently experiencing a strange problem with ACLs, or at least something that I've never seen before. Non-admin users are unable to see emails that are attached to a Universal Request. If they use the built-in email client, they also can't...
Resolved! Flow Designer - If condition
Hello! I'm trying to convert a Workflow into Flow Designer and in my workflow I have an If statement with Advanced condition script. In Flow Designer how do I replicate that script in an If condition? My script is using the value of a variable on ...
How to define views for the stepper component ?
Hi all, I am a beginner to Servicenow platform. How can I define fields to be displayed in particular steps for the stepper component in UI builder, similar to the one here https://developer.servicenow.com/dev.do#!/reference/now-experience/rome/now-...
How to edit the buttons on the top page of the service portal
Hei. I have this button on the banner on the top right i wanna edit. How do i do this? Tried to ctrl + RC, it like i can on other widgets on the page, but it does not work. Is there anyway els to access this ?Image has the red arrow to the button i...
Redirect to ADFS login page after session timeout
Hello all, Where can I find the settings/properties that takes the user to the external login page (ADFS) when their session times out. Currently, when the user session expires, due to no activity, they still stay on the same page. There is no indica...
Resolved! How to set MID Server and Credential used for Orchestration Active Directory Activities
Hi team, I'm new to Orchestration and I was wondering where and how the MID Server and Credential are set for Orchestration Active Directory Activities. In IntegrationHub Microsoft AD Spoke, the credentials are set based on the connection/credential ...
Resolved! How to add Requested for field to List view of Catalog task? I dont see it in Personalize Form layout.
Can i add Requested for field onto the list view of Catalog task? It is not available in Personalize Form layout.
schedule job to create request item
How to create a request item from schedule job with the Request field of Requested item filled automatically.
How do I gain proper access to sys_audit_role table?
On my PDI (San Diego Patch 1), I can read the sys_audit_role table but I can not export the data or report on it. All of the right click controls are also disabled in the interface. I was testing this out before deploying it in production for au...
Resolved! How to find a Flow Designer execution record that was created from a specific trigger record creation
I have a flow that is kicked off by the creation of a Record. Is there an easy way to figure out which Flow Execution is associated which which record without having to open every execution to see if the trigger is the correct record? I have been try...
