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How to populate Subscriptions?

How to add some Subscriptions to a dev or vendor instance? I want to data on Subscription Overview page, under Subscriptions list. The list is currently empty for me. I thought installing some "subscription" and "paid" plugins would add this automati...

Thinker1 by Kilo Explorer
  • 1260 Views
  • 3 replies
  • 0 helpfuls

Resolved! No Access to Favorites with snc_read_only

Hello All, I am relatively new to ServiceNow administration and run into an issue with Roles & Permissions. We have a user that has the role snc_read_only assigned to their profile. This role needs to remain however it is blocking the users' ability ...

Jeff Sacco by Tera Contributor
  • 858 Views
  • 2 replies
  • 1 helpfuls

Resolved! sub prod emails not generating to email logs

So i thought that the issue of emails not hitting my email logs was just for a certain context but seems that they arent generating for any of our Notifications (whether based on Incident creation, catalog requests etc). Report based emails appear to...

Les1 by Tera Guru
  • 2243 Views
  • 3 replies
  • 3 helpfuls

Resolved! Search name, not display name

I'm having a problem where my catalog has a search field to find company names from a table. When searching company names you must start search with ' - '(space, dash, space). This is because every company display name it named this way. Is there a w...

find_real_file.png find_real_file.png
Evan Duran by Kilo Guru
  • 1650 Views
  • 3 replies
  • 2 helpfuls

Resolved! Catalog Auto-populate User's Manager's Info

I have a catalog item that auto-populates fields based on user's logged in. If you decide to change cardholder name it will auto populate based off their record as well. My question is how to I auto populate the user's manager's TITLE, and EMPLOYEE n...

find_real_file.png
Evan Duran by Kilo Guru
  • 1505 Views
  • 5 replies
  • 2 helpfuls

Resolved! Regex Parse of HTML

I have a string of "<title>This is a string</title>" and I need to set the values between the tags as a variable thus returning "This is a string" (without quotes of course)... I tried this but it does not work... var str = "<title>This is a string</...