How to dot walk the list collector variable type using the task table.
How to dot walk the list collector variable type using the task table.
Forum Posts
Resolved! Generate landscape PDF reports using "PDF Web Service"
Hi Community,There is a simple OOTB way for generating PDF reports.According to this URL, We can generate the report simply by adding the parameter 'PDF' to the URL query string, for example:<SNOW_URL>/sc_req_item_list.do?PDFThe problem is that there...
Notifications are not sent on Non-production Instances
We have 2 non-production instances, which are both clones from our production instance. For some reason no Notification mails are being sent. The mail is working, since I can send a mail directly from a case. On the production instance all the notifi...
Resolved! How can I display only current approvers on ticket page of Service Portal?
Hi everyone! I was referring to this post to try to get the approvers to show up on the Service Portal ticket page.https://community.servicenow.com/community?id=community_question&sys_id=5ff9520bdb518d10019ac2230596198a I was able to display the appr...
Error while deleting service catalog item from my application (Editing a checked out item is restricted)
Guys, Please help with the below situation and valuable suggestions to solve this issue. Facing an issue while trying to delete an unwanted catalog item from my application. Showing an error Editing a checked out item is restricted Also, there is no...
Resolved! Fresh Install: Failing widget error 'Portal config' (27eb09900b111200b0b02c6317673aff)
Hello dear community, I'm trying to resolve a pressing issue with Servicenow Employee Center portal as I can't modify due the error in the attachment. I have even tried resetting the test instance but in vain, I keep receiving the same error message...
What are best practices for assigning catalog roles in production?
I'm looking for information about best practices on making changes to the service catalog in production, but not finding any sources. Is this standard practice with the catalog_editor role? How about with the catalog_admin role? Do you typically prov...
We noticed that “Most Recent Discovery” is getting updated with the Asset creation date & time when the asset is created/registered. Can you please let us know how the field is updated.
We noticed that “Most Recent Discovery” is getting updated with the Asset creation date & time when the asset is created/registered. Can you please let us know how the field is updated.
IntegrationHub Import Parcing error using Workday HR Spoke action - Look up Workers
Trying to Import Worker data from Workday using IntegrationHub and the OOB action from the Workday HR Spoke - Look up Workers, but the Execution record shows Import Set State = Cancelled.Recieving an error on the Import logs."Error in parsing data wi...
Resolved! UI Builder - Activity stream displays no data
Hello I am trying to create a page in UI Builder where I can see the details of a record and its activity stream. I retreive the table and the sys_id via two required parameters. As you can see in the screenshots below of the databroker config and th...
need to create new case type
I need to create new case type( testing) in case table. how to do this guide me please
Resolved! On Call Scheduling Trigger Rules: evolution and Now Platform
Hello,I am aware this forum might not be the most adequate (today), but I guess that a forward-looking approach should prevail.I need to setup some trigger rules to perform simple assignment of tickets based on On Rota schedules.I came up to define s...
SolarWind Integration: Do we need to add x_sow_intapp.integration_user role to all ITIL users for back sync between Incident and Incident event table?
Solarwind uses REST API call to ServiceNow Incident Event table to get the state value of Incidents. However Incident Event table is not getting updated when a technican with only ITIL user role is changing the state of Incident. if we add the role x...
Standard Ticket Tab - Activity Stream not visible in portal view if ticket is in Pending state
We have determined that customers cannot see the Activity Stream for their tickets ("My Tickets") in the Service Portal if the ticket is in Pending state - which is interesting, because you can see the Activity Stream for tickets in Pending Customer ...
Resolved! Pre-requisites AD integration with ServiceNow through LDAP
I need to know what is the Pre-requisites for AD integration with ServiceNow through LDAP Any suggestions? Thanks in Advance!!
