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Where are carousel images stored?

We have a carousel instance running on our Service Portal home/index page and I can see where I can upload more images or delete existing images. My question(s) are related to changing the images in the carousel. Is there a way to download/export exi...

Limit of 40 characters of User ID in Azure SSO

Hi everybody,I have an issue with the limit of 40 characters in the userID field. With our Azure, the UPN is the email and some of my users have their Emails longer than 40 (up to 45).So, emails are truncated when used in the UserID, resulting in a ...

Community Alums by Community Alums  
  • 1767 Views
  • 2 replies
  • 3 helpfuls

Functionality of "This helped" button ?

Hi all, Can anyone tell me where "this helped" button functionality has been used. I've searched in ui action and ui macros, but i didnt able to find where this functions has been written.     Please help me on this . Thanks in advance

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Limit of workers per node and instance

If an application allows creating several asynchronous processes that are executed by workers and a maximum number of processes has not been established. What is the maximum number of workers a node can support?   When the limit is reached on one nod...

bertaso by Giga Contributor
  • 2698 Views
  • 3 replies
  • 0 helpfuls

How to populate Subscriptions?

How to add some Subscriptions to a dev or vendor instance? I want to data on Subscription Overview page, under Subscriptions list. The list is currently empty for me. I thought installing some "subscription" and "paid" plugins would add this automati...

Thinker1 by Kilo Explorer
  • 1540 Views
  • 3 replies
  • 0 helpfuls

Resolved! No Access to Favorites with snc_read_only

Hello All, I am relatively new to ServiceNow administration and run into an issue with Roles & Permissions. We have a user that has the role snc_read_only assigned to their profile. This role needs to remain however it is blocking the users' ability ...

Jeff Sacco by Tera Contributor
  • 1126 Views
  • 2 replies
  • 1 helpfuls

Resolved! sub prod emails not generating to email logs

So i thought that the issue of emails not hitting my email logs was just for a certain context but seems that they arent generating for any of our Notifications (whether based on Incident creation, catalog requests etc). Report based emails appear to...

Les1 by Tera Guru
  • 2667 Views
  • 3 replies
  • 3 helpfuls