How to disable requested for from Two-Step checkout in Shopping cart

[yonathanperez]

I need to disable the requested for from the Two-Step checkout Shopping cart but I am not sure how to do it. I have noticed in other posts that this can be done by going to Service Catalog > Catalog Definition > Maintain Cart Layouts. but I do not have the Maintain Cart Layout option in my ServiceNow instance.

I need this to be disabled or at least, the default value of the requested for to show the information entered on a variable on the requested item. Do you guys have any suggestion to disable this or a script to be entered on default value that will get this done?

[rob_blakey]

Hi Yonathan,

To disable the two-step checkout process:

1. Navigate to Service Catalog > Catalog Policy > Properties.
2. Locate the property Use the two step catalog checkout model (default false).
3. Deselect the check box to disable the two-step process.

[yonathanperez]

Thanks for replying but I do not need to disable the Two-Step checkout, I only need to disable the Requested for reference field that shows on the Two-Step Checkout shopping Cart.

[rob_blakey]

Hi Yonathan,

Sorry for misunderstanding please see the screenshot below:

This is under "Closed Records" in Fuji,

Once here you will be presented with the following:

Here I selected "Browser Screen" - Cart Preview Screen (Two Step)

[yonathanperez]

I do not have that option on my system, I am using EUREKA and I do not have the Maintain Cart Layouts