Update Icon for Bulk catalog items with no icon using script
I need to update the icon for bulk catalog items having no icon using script.
Forum Posts
Downgrade from yokohama - vancover
I want to downgrade my instance from yokohama to vancover to install mid server can anyone help
Autopopulate field value
I have created 3 variables in a catalog item one is cloud account name, and another is cloud ops support group which are from same table If I choose a cloud account name then the other field is autopopulated now the problem if the data in the backend...
Dictionary info is not showing up when I right click on a field in a form and click on show field.
Hello All, Dictionary info is not showing up when I right click on a field in a form and click on show field name
How to to import data from an excel sheet having multiple tabs into multiple tables in ServiceNow?
I have an excel sheet with multiple tabs/sheets that contain test cases. I need to import the excel sheet into ServiceNow such that a Test Plan gets created and test cases present inside the excel sheet get inserted into the tm_test_case_instance tab...
How to retrieve variable on a RITM record via flow designer
Hi Everyone, Requirement: I have created a catalog item in a Service Catalog having one variable. A radio button with 2 choices and including None I want the end user to submit the request for the item with the blank form (None value selected) and th...
Jira Spoke 'Create User' activity error: "You must specify the products that user can access"
Hi Community, The Jira Spoke 'Create User' Activity is erroring with the below and I'm at a loss to what is causing the error:{ "Action Status": { "code": 1, "message": "Error: You must specify the products that user can access....
Personalized list using Edit column button reverts back to default list layout
In Workspace there's an 'Edit column' button to add or delete or reorder the columns. Changes will appear in the list table after applying but once user reload the page, the list view column will revert back to its default layout.The highlighted is t...
How to manage urgent task with agile board
Hi Community,I have run into a problem. Currently the lane in the agile board is set according to the state of each story. I am looking for a way to highlight or prioritize an urgent task or unplanned task in agile board. I am aware of tags, however,...
How to Schedule a Flow to Run Quarterly in ServiceNow Flow Designer?
Hello everyone,I’m trying to create a Flow Designer flow that automatically creates a record (form/task) quarterly on January 1, April 1, July 1, and October 1.Here’s what I’ve tried so far:Using a Scheduled trigger with the “Repeat” option, but it o...
Enhancements with Knowledge Category Page
Hello everyone! I just need some suggestions on how to implement an enhancement to the kb_category page in Knowledge Portal. The idea is if there is an attachment to a specific article the attachment links will show up from kb_category page as well. ...
Resolved! How do you add a Map Icon in CI Class Manager?
I'm trying to add a custom Icon to be used in the CI Class Manager but cannot seem to do it. According to the documentation found here, I need to add an image via System UI which I've done. However, I cannot make sense of the URL field I need to use ...
Resolved! Can't relabel a column in a database view
Hi, I'm having difficulty in being able to rename 2 columns that appear in a database view. Here's a simple example. I created as shown below, which is merely a join of the incident and problem tables. I'm just using this simple example he...
Form Builder -> UI Policy based on if the usser looking at it is part of specific group.
Is this possible to do inside the UI policy builder from the form builder? I see an "End User" option but I don't know if that means what I think it means. Trying to setup a policy on a field so that it is ONLY editable if the person looking at the f...
Variables Drop down is not showing for snc_internal user while raising a Request.
Hi, Catalog item - xyz,it contains 2 custom variables(choice list variables) and referring to 2 different tables , based on first variables it will show the second variables dropdown list, I am mentioning the reference variable table names below.1.ab...
