Service Portal - Requested For on Checkout page
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‎01-22-2025 12:51 AM
how to change the configuration on a catalog item/order guide's checkout page, where the requested for field should reflect the user we have selected on the order guide/catalog item form instead of the current logged in user
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‎01-22-2025 01:29 AM
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‎01-22-2025 01:42 AM
it requires customization to OOB widget, you will have to clone the OOB widget then modify it
I won't recommend doing that.
but if you still require then this link has solution
Service Portal - Requested For
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-22-2025 01:56 AM
Service Portal - Requested For --- this solution is working on Order Confirmation page but not on Checkout page
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‎01-22-2025 01:59 AM
where do you wish to do that? please share screenshot
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader