Service Portal - Requested For on Checkout page

sunil_m_l10
Tera Expert

how to change the configuration on a catalog item/order guide's checkout page, where the requested for field should reflect the user we have selected on the order guide/catalog item form instead of the current logged in user

15 REPLIES 15

Ct111
Giga Sage

Try the solution suggested by Skum in below link

 

LINK

 

I hope this helps

Ankur Bawiskar
Tera Patron
Tera Patron

@sunil_m_l10 

it requires customization to OOB widget, you will have to clone the OOB widget then modify it

I won't recommend doing that.

but if you still require then this link has solution

Service Portal - Requested For 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar 

 

Service Portal - Requested For  --- this solution is working on Order Confirmation page but not on Checkout page

@sunil_m_l10 

where do you wish to do that? please share screenshot

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader