Hi Sarasaamani,
Do following:
1. Create an Onsubmit script in the catalog item and do a GlideAjax call to insert new record in OCID table and return back the sys id of the generated record and fill in the variable with the new value;
Use below code to map the variable with the incident table record. You just have to replace the table with your OCID table.
Onsubmit client script :
function onSubmit() {
var requireCode = g_form.getValue('u_inc_req');
if(requireCode == 'Yes'){
var myAjax = new GlideAjax("crtOCIDcode");
myAjax.addParam('sysparm_name','genrateCode');
myAjax.addParam('sysparm_req','requireCode');
myAjax.getXMLWait();
var OCID = myAjax.getAnswer();
g_form.setValue('u_inc_number',OCID);
}
}
Script Include:
var crtOCIDcode = Class.create();
crtOCIDcode.prototype = Object.extendsObject(AbstractAjaxProcessor, {
genrateCode : function() {
var gr = new GlideRecord('incident'); // replace the table with the OCID table
gr.initialize();
gr.short_description = "test ravi" ; // fill with you own custom values
gr.insert();
return gr.sys_id ; // yey! got the sys id of the new record
}
