I created a variable set in catalog item. I created a open for field with reference field from User table. If logged in user is manager then he/she can raise the requests for their sub-ordinates as well. How can I achieve this using client script?
I am tasked with revamping Employee Center Pro as my organization's go to service portal. The problem I'm facing is that I have to keep switching my application scope from 'Global' to 'Employee Center Pro' for the smallest of tasks (cloning widgets, ...
ServiceNow is the number one no-code, low-code, and pro-code platform that has successfully demonstrated how to easily design forms by easy drag and drop. It has helped a lot of end users who are new to the platform in designing and configuring views...
Hi all, I'm looking to add an OR condition using a before query business rule for a query that is running with an OOTB script include. I'd like to avoid editing the script include itself. I've already identified how to narrow down exactly when the qu...
Ladies and Gentlemen!I need all the detail about how to configure integration between ServiceNow and QRADAR (IBM). Please provide the specifics of steps after the QRADAR plugin is installed. Thanks for all the help.
Hello, I'm trying to use a plugin (F5 BIG-IP Spoke) in the flow designer for an application from my company. However, when I test I get the error "Unable to load connection with alias ID: a4c9950edb40ef009a985404ce961952 Open Connection Alias".What d...
We have multiple Catalog Items, and recently updated a few to include new variables and such. During the update, our Search Tags/meta got deleted/removed/rolled back to a previous version. As a result, our Item doesn't come up in search by name. We...
When I open the incident ticket by default "related search results" comes down the short description.Is there any way I can toggle the "Related Search Results" so that user won't see knowledge search results.My Observations : Related Search Results i...
Hi Team, I have written a client script on change to make the field invisible for some of the companies . function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } alert('enter change'); i...
Hi,We have below steps in Flow and trigger is Stage changes to 'Draft' on a Custom table.Step 1 Stage is 'Draft'Step 2 Stage is 'Manager approval'Step 3 Stage is 'VP Approval' So if at step 2 or 3 it is rejected I set the Flow Stage back to 'Draft' (...
Is there a way to access the value of the catalog item variable in a Multi row variable sets variable (which is of reference type ) so that i can have a reference qualifier based out of that value . Thanks in advance.
Could you please any one explain difference between ITSM and CSM provide some source to learn the difference
Could you please any one explain team dashboard and please provide source to study
Hi, I am not able to clarify that to which product line and scope does "Advanced Portal Navigation" belongs to.It is part of ITSM or HRSD or CSM etc. Which plugin does it require. The documentation is not clear about these facts.https://docs.servicen...
Many people working on different verticals see ServiceNow as a platform of all platforms. A technology that cut accross mutiple business units. They can be starting from an ITSM perpspective but then again once they purchase the module, they also get...
