Hello All, Requirement:To set price field(which is of type "currency") in an instance from another servicenow instance. Instance A sends value of currency field to instance B, we are able to view the data in logs too but this value is not getting set...
Hi Community, Is it possible to use OAuth 2.0 type authentication in SOAP Message in service now. As I am not able to find this option in soap authentication method and I am not able to find related documents. Earlier I configured same in Rest, Is ...
Hello, Thanks in advance to those willing to assist. We have added a custom reference field named u_privileged_access_required field to the change request.The reference choices are stored in a custom table named u_privileged_access_required.The custo...
I am creating a monthly ServiceNow release splash page, however, when I try and do line break or spaces on my knowledge article which the splash page pulls from, I get the following error "The entity "nbsp" was referenced, but not declared."Is there ...
we are considering different way to integrate Splunk with Servicenow to create incident based on alerts and trying to understand which is the better way to integrate and Why ?1. Using OOB Splunk add on and ServiceNow OOB "Splunk Integration" plugin/...
I can get the manager by "javascript:gs.getUser().getRecord().getDisplayValue('manager')". Then, I tryed "javascript:gs.getUser().getRecord().getValue('manager').getRecord().getDisplayValue('manager')" to get manager of the manager. But it doesn't w...
Similar to how you can assign a single catalog item to multiple categories, can knowledge base articles be assigned to multiple categories?
I want to share with you the 12 Must-Know Topics to become a ServiceNow Certified System Administrator. Before we dive into the topics, I have seen a lot of beginners even with five years of experience continuously failing their CSA exams and lackin...
Hi.I want to give users belonging to the XYZ group access to all requests and some incidents, but only to the group to which they belong. I added the roles sn_incident_read, sn_incident_write, sn_request_read, sn_request_write to the entire group, bu...
Hello Experts, I am working on IRM module Operational Resilience and I am not able to add a few roles in a group or a member. They are not adding to the group. Like I am adding "sn_oper_res.admin" to a group. Even I have tried adding the group to the...
There is a security check in ServiceNow that suggests that there should be no Portal pages with no roles set.When I look at the findings there are a lot of ServiceNow Baseline pages that do not uphold this supposed security best practice. So I wonder...
Hello Community, I am trying to get the current application scope of a user via Scripted API call, but the platform behaves unexpected. Here is my Scripted REST resource: (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { ...
Hi everyone! I am setting up Counsel Assist (Agent assist for legal) and Im struggling with narrowing down search results to show just specific knowledge base articles. Currently it is filtering every knowledge base and article that user has access...
Hi, I'm new to ServiceNow and being asked to administer and develop processes related to it. At the top of my list are knowledge base and facilities.From a knowledge base perspective, is there a demo site or walkthrough out there to see what the be...
Hello, I have a workspace I have been working on and for some reason my client script is being ran twice within the workspace but once in the native platform view. Here is some examples:Any thoughts or suggestions to fix this? I have a couple embedde...
