How to give access to few users on a specific record producer?

[atulchauhan]

HI All,

I have created a record producer. Currently, every can access it. Is there any way to restrict that record producer so that only specific people can access it?

Thanks & Regards,

Atul Chauhan

[moulik1]

Creating a Record Producer to Request a Change - ServiceNow Wiki

[atulchauhan]

Thanks a lot Molik. You gave me the hint to add related list "Available for".

[Swapnil Bhakar1 · Accepted solution]

Hi Atul,

Below are the steps to restrict record producer access to all users.

1. Under Service Catalog module-> Catalog Definitions-> User Criteria-> New-> Give Name for your user criteria-> Select user or group or roles as per your condition for access of your record producer-> Save.

2. Now come to your record producer -> under related list there is available for related list-> click on edit-> Select your User criteria which you already created-> move your user criteria from collection list to available for List-> Save.

Hope this will work for you. If any issue let me know.

Regards,

Swapnil

[atulchauhan]

Now come to your record producer -> "under related list there is available for related list"-> click on edit-> Select your User criteria which you already created-> move your user criteria from collection list to available for List-> Save.

Please make me understand the Italic and Bold text I have mentioned above.

Thanks,

Atul Chauhan