Resolved! Generete Excel Sheet Using Script
Hello Everyone , I want to generate an excel file xlsx with dropdowns(data validation) feature is it possible in Servicenow Scripting?Thankyou,
Forum Posts
Live Agent presence reporting
We have recently implemented live chat and one of the things our team leaders want is a day to day report with the duration each agent spends in each state. I think they will, in future, want to see how long each queue was "manned" during the open ho...
How to auto populate current login user name
in catalog item there is a item deatils section in that there is a short description field i have you pass current login user name dynamically
Disabling MFA
I Have configured OKTA as identity provider for SSO and done AD Integration for User Provisioning. on Prod instance. My configurations are working for Pre-prod and Dev instance but failing on Prod as on Prod MFA is configured and it is conflicting wi...
Resolved! Global Search option
Hello Team, How can an user has option for Global Search? What kind of Role is required? Is that a licensed role?If not what are the steps to provide Global Access to an user? Please help. Thanks.
User form activity fields in playbook
HiIn user form activity can we show more no.of fields. In the ui it's showing form for less no.of fields If there are more than 10 fields then if we 're choosing mark complete then form is showing can we show form without clicking mark complete
Resolved! Clarification on Filter Conditions vs Condition in Business Rule
Hi All, I have a quick question regarding Business Rules. There are two fields: Filter Conditions and Condition. I'm curious to know how these are evaluated: Does the system first evaluate the Filter Conditions, and if they pass, then evaluate the Co...
Getting error "The undefined value has no properties" when sending payload
In picture 1, I have entered manual data which I am able to send through Spoke action. But in Picture 2, I am creating payload by getting data from a customized table. I am getting Error "The undefined value has no properties". I have already checked...
whenever parent is closed, child should also close automatically
How to do this in flow design.
Decision Tables and Choice type variable
I had a requirement to send an email notification to a specific email address depending on a condition. My first thought was, I am going to do an if else in a Flow Designer. However, after talking with a colleague, she told me the best approach to wo...
Resolved! Scripting
Hi ServiceNow Community , Whats the best way to master client and server side scripting Regards , Saad
Related NPI - journal_field and additional comment timestamp of case ticket is not matching .
Hello Team, I am working on NPI deletion ticket ,I have one ticket with timestamp to delete additional comment in case. But I can see different timestamp showing for journal_field and in additional comment of ticket . But comment in journal_field is...
Want to know the implementation steps for systrack inetgartion with Servicenow
Hi, Anyone has idea or have implementation steps to develop systrack integration end to end in ServiceNow. I wanted to know the process and implementation steps. Please provide the doc or steps.
whenever child incident state or urgency changes, the parent incident work notes should update
How to do this in flow design.
State and Problem State drop-down values in Problem Table Business Rule are wrong.
State and Problem State drop-down values in Problem Table Business Rule "When to Run" filter do not match actual values in the problem. Values given are "Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped". They should b...