I’m experiencing an issue with the Virtual Agent in Microsoft Teams.It was functioning properly until yesterday, but today it appears to be unresponsive. When I ask Teams to "Create Incident using VA topics," it keeps thinking for too long. If I wait...
Hi everyone,I’m working in a Scoped Application and creating a Record Producer.When I try to select a Catalog under the Accessibility tab, it shows “Invalid reference”. Even the existing catalogs are not visible. I have already checked: 1. The catal...
Hi all ,There is two reference type variable in catalog which is referring to same table . and based on value selected to the first variable it's should show values to second variable. I have written below client script and script include but it is ...
We have a user field on SOW ..on clicking "i" of the refrence field shows a pop up view in SOW.We want to update the view by adding field but cannot find that view.Tried following the sys_popup view process but it is refelecting in native UI but not ...
Hello all, I am working on a vendor project and having an issue with attachments in notifications. I have two PDF attachments that I am trying to include in a notification that goes out to an external customer (outside of our ServiceNow). I have writ...
Hi everyone,does anyone know whether it's possible to detect whenever a user is switching between the classic UI and the Service Portal (not login & logout)?Kind regards,Stijn
what is PAR dashboard (table name par_dashboard), what does "PAR" mean?
Hi ... Has anyone integrated ServiceNow with Ceridian? I know ServiceNow doesn't offer any spokes or plugins OOTB but would be curious about anyone's experience with this, how it was done, and how easy/difficult it was. Can I do this through flow des...
Hi All! It is way too long a story to explain why I need this, but I am looking for a function or something that can run and encoded query against a retrieved gliderecord object to see if it meets the criteria of the the encoded query. Doing this i...
Hello, On Madrid - i have an application scope - and when i add "Follow on Live Feed" by: 1. Creating a new entry under System Definition-> UI Actions with Name as "Follow on Live Feed" for the required table and scope 2. Creating a system property ...
Hello Team, I made a few updates to a flow in Flow Designer, but now I’d like to revert to the previous version due to some issues. I am in the correct scope and have the admin role, but I’m unable to revert to the previous version.I also tried using...
Dear Community, Hope you are all doing great!! Did you know that without any code you can configure Aggregate functions for any List/Related Columns values ? In this article, we will see on it. Let's get started !! Requirement:- To populate Sum...
For the first time, I received a request to add USB Switches as a CI record. They will be accompanied by license keys. I have done some research online and everything says netgear, ip device, or computer and non of those seem to be an appropriate c...
Hi, I have created a Flow designer which has two sub-flows and one custom action now i have to move it to higher instance, As while creating i have not capture them in separate custom update set. Now I am facing issue capturing them in an update set...
Hello, I have configured our test instance to use our company SMTP server by creating an email account record. I have configured OAUTH 2.0, which is functioning correctly. When I conduct a connection test I receive a cannot connect to SMTP server err...