How to hide a catalog item, but still available in Order Guide

San_kavi
Tera Contributor

‎05-16-2025 05:38 AM

I'm having an issue where a specific catalog item is still appearing in search results . I've already tried removing the category, metadata for the catalog item, and setting 'no search' to true, but the item remains visible. I need this item to be hidden individually while still maintaining its availability in the order guide. Are there any other configuration options or solutions to achieve this selective visibility?"

0 Helpfuls
  • 496 Views
4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-16-2025 05:42 AM

Hi @San_kavi 

 

Might be a cache issue. Try cache.do and then try, bcz what you did its correct.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

AshishKM
Kilo Patron
Kilo Patron

‎05-16-2025 05:48 AM

Hi @San_kavi ,

After clear cache as suggested by @Dr Atul G- LNG , if it works then good else you can apply user criteria and add to catalog item.

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Nilesh Pol
Tera Guru

‎05-16-2025 05:53 AM

Add a User Criteria to that Item and evaluates to false for everyone (e.g., a dummy group or Role). and see the magic

 

Nilesh Pol
Tera Guru

‎05-17-2025 12:07 AM

@San_kavi 

0 Helpfuls