How to hide list of values at a reference field?

[pablopaciullo]

Hello team!

I can ´t find the way to hide the list of possible values at a reference type variable in a catalog item. Instead of this, I need that this variable to only show the matching value that users insert and no the possible values. In other words, the user must know the exact number and not select a suggested one:

What should be the correct procedure to do this?

Thank you!!

Pablo.  

[Bryan Tay3]

hi Pablo,

Perhaps u can check out reference qualifier:

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/script/server_scripting/concept/c...

How to: create an advanced reference qualifier for a Record Producer

Hope this helps.

[pablopaciullo]

Thank yoy Bryan!

So I guess I must configure a filter defining, for example that the logged user must be the same as the user who created the record (I have a field called "Created_by").

So what should be the correct expressión to compare the value of Created_by to be equal to the user_name who is logged in at the Catalog?

Created_by is ?????

Regards,

Pablo.

[Bryan Tay3]

hi Pablo,

i tried it on my helsinki instance and it is working fine.

Reference qual:

javascript:'sys_created_by='+getUserName()

hope this helps.

[vab_13]

It's the Reference Qualifiers. have a read:

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/script/server-scripting/concept/...

Helpful discussions on the community:

Reference qualifiers script for catalog item

Dynamic Reference Qualifier?