Many people working on different verticals see ServiceNow as a platform of all platforms. A technology that cut accross mutiple business units. They can be starting from an ITSM perpspective but then again once they purchase the module, they also get...
How to create ATF test scripts on ServiceNow UI Builder interface. Recently our application is being developed using UI Builder. ATF is not working on UI Builder screens. Can some one let me know how to add ATF test steps for UI Builder application.
Hi, I'm gearing up to delve into CAD on the Now platform. I'm wondering if I should invest in both the Scripting Fundamentals and Application Developer on Demand courses for the exam, or if opting for just the Application Developer on Demand course w...
Hi,Flow Designer newbie here. I am trying to figure out how I could create a flow which sends out a weekly email to program/portfolio managers with a list of projects that have overdue status reports.Our use case is that status reports need to be com...
Hi All, I am trying to create a MS Teams Channel using Flow Designer actions.Check the Error Screenshot: Thank you!!
whenever i am trying to create the case that any open cases on same category and service id that time I need one conformation mail with YES or NO buttons. Whenever I click yes button case will be created , click on NO the system should not permit the...
We've run into a business-related problem in the CSM application, where the support teams require some indication on long-running cases, when the client contact has gone on PTO/OOO.The issue is that when searching the inbound email for our instance, ...
Hello guys, I am struggling with this issue. My inputs is Array.object and I am trying to run For Each on it. You can see screen:Mystery for me is that after "Set flow variables" it is not moving further... + I see error on that For each.. Please ca...
Looking for a way to delete knowledge articles in all states in bulk in different instances.
I have a field called Pickup location , which is dropdown and has 2 values 'external' and 'internal'. so when we provide 'external' the annotation and field should populate which is happening, but when I save the form and then change the Pickup locat...
whenever i am trying to create the case that any open cases on same category and service id that time I need one conformation mail with YES or NO buttons. Whenever I click yes button case will be created , click on NO the system should not permit the...
Hello,we are experiencing an issue where Outsourced Service Providers agents (sn_csm_ocs.ext_agent role) randomly lose access to Case and Case Task records. It seems to happen randomly in production instance and I was not able to reproduce this on pu...
Hi Experts I have created a survey and added the trigger condition if one Incident has been resolved it will trigger an assessment to the user to ask him for a survey.It is working fine.I need to know if it is possible to create a trigger or a schedu...
I want to give you the two techniques for configuring ServiceNow forms, that will leapfrog your skills from beginner to expert. In the age of digitization, documents transition from hard copy paper to digital documents. ServiceNow has been a primary ...
Hi,I want to hide the standard template in a specific knowledge base, so that users are only allowed to use a customized template in that KB. At the same time, want to keep the standard template available for other KBs. Other articles mention this is...
