When a user navigates to incident form, then critical priority can be selected only by the user with the Incident Manager role. Other role users should not have access to make incident priority as critical Can anyone please help for this??
I have created a custom reference field on the catalog item table, say u_customfield1, and I want that to be populated on u_customefield2 on the sc_req_item form when a new RITM is created from that catalog item. I do not want to make it a variable a...
Evening all Was hoping someone may have an answer for this issue I'm facing. I have a cat item with a MRVS. What I'm trying to do is pass the results of each row on the variable set (1st cell) into a catalogue task short description which I'm doing ...
Hello - I have an existing workflow that I am using on "customer_contact" table. When the Title or the manager field changes for the contact, it should trigger a workflow. The issue that I have is when the manager field is changed from empty to an a...
automatically set the assignment group when an incident is created in ServiceNow, achieve this using Business Rules.Can anyone give????
Hi friends, Whenever I am trying to submit any catalog item with non-admin users from portal end, It is not creating any request and aborting the action by displaying 'Invalid Value for 'requested for' ' error. I have seen some community articles for...
Here are the 2 steps to show you how ServiceNow seamlessly creates applications and modules. Step 1: Create a table As you create a table in ServiceNow the framework behind the scenes builds the necessary prerequisites and best practices. Predefined...
While click on the search , by 'Global' and user country must be auto checked in service now portal. Can I achieve this?
Afternoon, Looking for some advice, guidance and direction on the following. I am looking to have a singulart look up against a table. Based on the value returned, populate several widgets with data from that look up. Exmaple belwo 1. Lookup against ...
Hi everyone, Hi everyone! My company is looking for Now Assist pricing for ITSM, ITOM and FSM. It will range from 500,000 to 800,000 assists. How would the price be calculated? Thank you!
I'm working on updating the "Update" button functionality. Upon making changes to a record (lets say a Business rule), we first check if the record belongs to a specific table. If it does, upon clicking "Update", we show a prompt to use that this is ...
When trying to mention a user on slack, We have an action to post a message. Using that action if we send "@xyz" that is posted as a plain text but it is not mentioned on slack. Did anyone implement the same? If yes kindly advice. Thanks,Satyeswar.
While I can see the data that is being received through the Import Set Row table, I am looking to find a way to monitor the "negative" area. I want to find which Transform Maps have not received any data recently. While I can look to build widgets ...
Hi All, What is the easiest way to put a rule against attribute mapping to avoid SGC override field in ServiceNow with empty value.We are using SG-Intune connector where some of the devices does not have phone number present at MS Intune, these recor...
In many examples of creating a data source I see that is it the instance that is retrieving the data (more of a pull to get that data). But can a data source be used so that, for example, an inbound REST POST could be linked to that data source? I'm...
