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Resolved! I understand that Knowledge Blocks are unable to display attachments but they ARE able to display images (whether inserted into the body of the knowledge block or by placing a link to the image library). Is there a way to create a link to a PDF with

I understand that Knowledge Blocks are unable to display attachments but they are able to display images (whether inserted into the body of the knowledge block or by placing a link to the image library).  Is there a way to create a link to a PDF in a...

RyanB by • Kilo Contributor
  • 4330 Views
  • 5 replies
  • 4 helpfuls

How can a default dashboard be set for a user?

Upgraded to Tokyo and converting homepages to dashboards. Want to set the newly converted dashboard as the user's landing page. What user preference is this? If it's set as a user preference, would they always land on that page or would it display th...

Blair5 by • Tera Guru
  • 15718 Views
  • 10 replies
  • 9 helpfuls

Resolved! Class is not importing via Transform map

Hi all, I have created a transform map in my PDI and trying to add class in that for cmdb_ci table.Every data is importing except class. I checked some community link, mentioned to create transform script.Please help me in creating transform script. ...

Samiksha2 by • Mega Sage
  • 1685 Views
  • 4 replies
  • 0 helpfuls

External Credential Storage plugin

Hello my fellow ServiceNow Enthusiasts, Hope you're All doing fine! I would just like to check with you guys if there's an existing ServiceNow documentation that says the External Credential Storage plugin is free or can be activated as free. Thanks.

lopchris27 by • Tera Contributor
  • 1139 Views
  • 1 replies
  • 0 helpfuls

URL is not working

Hi Guys,  https://hub.testinginstace.com/Pages/default.aspx  as I am trying to login to ServiceNow but its giving me this error changed the name for the privacy purpose)  can you please help ?

Screenshot (234).png
tGhadage by • Tera Contributor
  • 772 Views
  • 1 replies
  • 0 helpfuls

Error Submit APP

At the end of creating an APP, when I press the SUBMIT button I receive the following error message:"App Engine Studio needs more setup. Ask your admin to check the pipeline configurations for this instance. You can try to submit again, later." 

RITM stage is now sorted correctly

I have observed that the Stage on one of the catalog items is not showing up in the right order correctly. In the screenshot below, the Waiting for Approval stage should show up 2nd but it's showing up as 4th. How do I fix this?

find_real_file.png
hanaphouse by • Tera Guru
  • 2076 Views
  • 4 replies
  • 2 helpfuls
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