I can see that not every time the SCTASK state is getting closed after the attached RITM is getting closed. Which BR is responsible for state on SCTASK to get closed after respective RITM state is closed?
Hi Guys, I have an issue where 'Ignore Mandatory Evaluation' is not working on Service Portal. Because of these the items with mandatory variables are automatically included in the order guide when accessing from Service Portal and I am not able to p...
When i send email from external email id like gmail,yahoo etc ... to ServiceNow email id and I can able to see that email in received list and it's not creating an interaction based on our Inbound rule. this is giving the error : did not create or u...
What is ESS Role in ServiceNow?
Hello, I have received a few incidents from users reporting issues with the project planning console. When users attempt to add project tasks on the planning console, the screen hangs on the 'Loading'. (See screenshot) . The issues is happening o...
Hello,I'm working on integrating the UPS AVSL (Address Validation Street Level) API into ServiceNow. We are hoping to use this API to validate a street address-city-state-zip combination entered into fields (specifically Catalog Item Variables) on ou...
I have the following script that when run as a background script, runs perfectly. When I place it in an After Business Rule, the values for the conditions are no longer the same as when they were in the business rule. The variables in the IF statemen...
What is the difference Query or addQuery?
Is there anyway we can graphically export a flow from flow designer to PDF or similar. Currently when a state holder asks to see the flow I use snipping tool and email it to them. I have also tried printing to pdf which works but again its not quite ...
Is there a clean way to print a flow designer. I have SnagIT 11 and the scrolling window doesn't work.
Hi, Can MyForm (from innovation lab) be made 'Public' just like with Surveys where you have the option to make it available for public access?
Hi all, I am having an issue with a popup on the portal when adding an attachment to an attachment type variable, specifically after adding a record to an MRVS. It doesn't seem to pop up the error if there is no record in the MRVS which makes this ev...
how to disable notifications for a specific assignment group for an user?
Hi team, Recently my team and I integrated zabbix and servicenow, the integration works fine but we want to know if we can make zabbix fill some fields in servicenow when an event is generated.When we do a test zabbix shows a log, this log is a kind ...
Hello everyone, We have various certificates the span across multiple teams, for example, we have the certificate file *.domain.com which is handled by Infrastructure teams, they will renew and setup the certificate in the server. The same certificat...
