PM Model requests failing
I am unable to get any reports when trying to perform a RCA or clustering job via PM Project.See attached screenshots
Forum Posts
Catalog item secured to a group. Need requested by variable to see all users
I have a catalog item that is secured to one of our teams via the 'Available For' tab on the catalog item.Since the item is secured, the 'Requested For' variable doesn't see all users and you get an error 'item is unavailable for this user' when sele...
What exactly is a DB Drain in ServiceNow platform?
What exactly is a DB Drain in ServiceNow platform?ServiceNow Inc. has created various DB Drain change records for our instances in the past few months; however those are not accompanied by the usual KB Article with additional information; so I will l...
Icon or image library
I have an image/icon library that I found or was given many years ago ... I think it was from ServiceNow as the file name is sn_icon_g.zip. Does anyone remember this? And if it still exists or has been replaced by something else? I find it useful ...
Resolved! Get error - branch does not exist trying to import from GitHub
Hi Trying to follow the steps here on how to import an application from GitHub https://developer.servicenow.com/dev.do#!/learn/learning-plans/paris/technology_partner_program_quick_start/app_store_learnv2_buildneedit_paris_exercise_create_the_needit_...
UI Policy
There is Catalog item and under that there is 4 fields:Field 1: Are you onboarding a Hitachi Employee? (Select Box) option 1: YESoption 2: NOField 2: Select Company's Division (Select Box)option 1: ABoption 2: CDoption 3: otherField 3: Please outlin...
Resolved! on "related links" list, is it possible to show more than 20 records?
on "related links" list, is it possible to show more than 20 records? I already tried to change the sys_properties 'glide.ui.per_page' but looks like the list on related links are different. Any ideas?
Outbound email format
Hi all, I have created a flow that will automatically send an outbound email which extracts the description field from the incident record. however the issue is when the email is generated it is in a unreadable format. (screenshot email format) I wa...
Cannot see Published Flow in the Flow field of Catalog Item
Hi Folks I am struggling with this issue since few days. I have created a Flow called - Demo Penetration Testing Flow. I am trying to link this flow to a catalog item. But I am able to see only 3 flows. There are many other flows which i can see in F...
What is the difference schedule item's trigger types between interval and repeat.
What is the difference schedule item's trigger types between interval and repeat. Thank you.
Getting "Error while athorizing the user" error in ServiceNow for Teams app in Teams
Hi, We have performed the integration of ServiceNow with MS Teams using below procedure.Installing ITSM/HRSD integrations for Microsoft Te... - ServiceNow Community But we facing issue when trying to open service portal from MS team.Sharing the scree...
isInschedule is not working as expected and giving always false even though the date is correct
Hello All, We are having a requirement to run a schedule job to send the auto strikes on incident. This schedule job should not run on german schedule and weekends. I have seen many articles to use isInschedule but it is always showing the result as ...
Choice values are appearing twice
Hi All,We have a dopdown field called "type" in a "devices" table. Under devices table we have created 3 child tables laptops and desktops. we have added 10 choice field values to the parent table(in sys_choice table table is u_devices and element is...
How to get the users added in TO and CC in email client template.
Hi, I got a requirement to add the users added from the "TO" and "CC" of the email client template to the record string field. From the image I have to add the users from "TO" and "CC" (marked in yellow) to a string field available on the form after...
Azure AD spoke user creation
Hi Experts, My requirement is to create a user in Azure AD using Azure AD spoke based on the information provided by a catalog item (which has first name, last name, location etc); once the user gets created in Azure AD same user record should get cr...
