HiIve made the mistake of adding over 500 knowledge articles to the Dev environment manually. And now I am trying to migrate them to the Prod environment and am realising that I may not be able to do this.Has anyone been able to do this? Or will I ha...
I'm creating a Flow Designer workflow that will update an Azure Boards user story using the Azure DevOps Spoke. To my amazement, it appears that you can only enable the Additional Fields section by manually inputting a valid Work Item ID value. When ...
Hi everyone, I'm from Unito, we're a ServiceNow partner with an integration platform that connects records to work items in 50+ other apps and tools (e.g., Jira, Excel, Azure DevOps, Smartsheet, etc.). We'd like to speak with users who want alternati...
Hello, I've been tasked with making our login page simpler, we are looking to remove the "Login with SSO" link/visibility without disabling the SSO features. I was successfully able to remove the "Forgot Password?" link by disabling a specific glide ...
So, I want to mark a number of assets in a list.Then I want to go to the list actions, choose an action, and from that trigger a flow that runs per record chosen in the list.Any good ideas on how to do that?
Hi everyone. So I have a catalog item. In that, I'm using some multi row variable sets. That all works just fine. However, in my flow I would like to be able to get a list of what people actually ordered. Those things are in that multi row variable s...
Hello community,I've managed to create the AD user through Workflow (Orchestration) - Create AD Object, need help - I have some questions Vivek helped me in the old thread.Now I want to ask if anybody there could help me with the following:When the u...
I have the below script where i am trying to update the state of record from open > duplicate request before insert in BR. I have below script but its not working.1) should I make it After insert ?2) Is the script wrong? function executeRule(current,...
Hello Everyone,I have a Instance A(Company Dev instance) and Instance B(Company Test Instance).When i publish my application to the store then i need to install the Application on my Test Instance.How can i do that using Integration? Thanks,Daiva
In Flow Designer, I'm working on a flow which has a Wait for Condition action based on a variable on a Service Catalog item. The variable is multiple choice with two possible values: yes and no. The variable does not show in the portal view of the fo...
I'm having trouble figuring out what's wrong with my flow in Flow Designer because some steps work when I test them in Flow Designer but don't work when I submit a RITM in dev, and other steps work when I submit a RITM in dev but don't work when I te...
Our X.509 certificates for our SAML configuration and IdP are about to expire. What is the best practice for updating these? This product doc: X.509 certificates for SAML, doesn't do much in the way of explaining how to update them. I'm assuming that...
Hello, I am exploring on the Cloud encryption for platform security and would like to get a few details on the same since I have no idea on this aspect of Servicenow.1) Is there any drawback/cost in terms of overhead, performance, license/subscriptio...
Hi all, could you please assist me with taking the required steps to clone a widget from one page to another and modify the widget so it displays Knowledge search results based on the same sort values as the previous widget? I don't need to edit any ...
Hello;I am trying to figure out what is the default font and font size when creating a knowledge article.I copied and pasted in Word and it looks like it is Verdana - 8.5. Could you please confirm.I also noticed that the Font size drop-down menu do...